German Customer Service Remote
German Customer Service Remote
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Salary Not Disclosed
1 Vacancy
Job Description
Woodstock
Full-time
24/7 Environment
Salary: R25 000. 00 Per Month
About the Client:
Join a leading tech company thats all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment perfect for those who love technology and teamwork.
About the Role:
Step into the fast-paced world of tech support! As a Customer Support Specialist youll be the go-to expert for customers answering their questions and solving their tech troubles via email and chat. If youre tech-savvy detail-oriented and love helping people this role is for you!
Why Work for Them:
- Stay updated and expand your knowledge;
- A great environment that encourages growth and learning;
- Enjoy a dynamic job with annual leave performance reviews and skill-enhancing courses.
Responsibilities:
- Handle customer inquiries about TV and mobile products via email and chat;
- Troubleshoot and resolve technical issues;
- Keep accurate records of customer interactions;
- Stay informed about product updates and features;
- Ensure software updates are compatible with devices;
- Process repair orders and provide warranty information.
Requirements:
- Minimum 6 months in a similar role;
- Strong problem-solving skills;
- Excellent written English;
- Proficiency with computers and software systems;
- Independent and goal-oriented;
- Bilingual candidates preferred especially German-speaking with a C1 proficiency level.
Employment Type
Full-Time
