Site Administator

The Site Lead role for the Health Vertical in Costa Rica serves as a partner and liaison to the broader Health BU.  This role is responsible for employee & operations support employee events & engagement vendor management and other strategic initiatives. The Site Administrator plays a crucial role in ensuring the efficiency of the operation and projects by managing administrative tasks facilitating communication and creating a safe space for engagement and collaboration.   

Key Responsibilities: 

Leadership Communication & Alignment Administrative Support

• Provide administrative assistance to team leaders and hiring managers including managing team events support in procurement and asset management as well as maintaining project tracking when needed. 
• Act as a liaison between Costa Rica-based teams and U.S. leadership. 
• Build and maintain strong cross-functional relationships to support strategic initiatives. 

Client-Facing Event Planning & Execution 

• Lead the planning and execution of Town Halls hikes and other engagement events. 
• Drive engaging experiences that enhance team cohesion and trust. 
• Coordinate logistics communications and follow-up to ensure event success. 

Employee Engagement & Culture Building 

• Drive initiatives that promote a positive and inclusive workplace culture (sporting event support contests and other engagement events) 
• Organize team-building activities such as theannual team hike holiday celebrations and wellness events. 
• Oversee budget allocation for engagement activities and ensure cross-departmental collaboration. 

Learning & Development Program Oversight 

• Manage the English language training program for CR Health employees. 
• Coordinate schedules instructors and resources to support employee development and client readiness. 

Corporate Social Responsibility Leadership 

• Champion CSR initiatives and volunteer programs that reflect the companys values. 
• Foster community engagement and social impact through strategic partnerships and employee involvement. 

Operational Support & Service Delivery 

• Ensure timely fulfillment of employee asset requests and operational needs. 
• Provide consistent support for internal service delivery contributing to a seamless employee experience. 

Site Coordination

• Serve as the main point of contact for employees requiring assistance with: 
• Credit card requests 
• Asset support 
• General inquiries and operational needs 
• Organizing team events and activities to maintain engagement and connection 
• Provide directions on how to navigate internal processes or contact other departments 

Vendor Management

• Liaison between US hiring managers vendors and facilities team to coordinate efforts to hire on-board off-board resources.  
• Coordinate interviews for contractor candidates with Costa Rica-based leaders and international stakeholders. 
• Facilitate scheduling communication and follow-up to ensure a smooth hiring process. 
• Support/follow-up in the creation of PRs and finance related activities.  
• Manage expiration and extensions as needed.  

Qualifications :

Required Skills and Qualifications 

• Organizational Skills: Strong organizational and multitasking abilities to manage various administrative tasks effectively. 
• Communication Skills: Excellent verbal and written communication skills to interact with team members and stakeholders. 
• Technical Proficiency: Proficiency in Microsoft Office particularly Excel and use of MS Planner or other task management tools and general technical skills for document management and reporting. 
• Experience: Previous experience in a similar administrative role supporting senior leadership staff preferably in IT or project management. 
• Ability to facilitate and present in events with an audience greater than 100 people.   

Other Requirements  

• This role will require the candidate to come into the office for especial events and when we have visitors.  This would be approximately 4 times per month.  
• Ability to work with both local stakeholders as well as US counterparts. 
• Excellent organizational skills to track progress on multiple tasks of distinct nature.

Additional Information :

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical life vision and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Birthday day off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-Remote

Remote Work :

Yes

Employment Type :

Full-time