Service & Application Engineer Welding
Service & Application Engineer Welding
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Job Description
Are you passionate about solving complex technical challenges and delivering innovative solutions to customers We are looking for a motivated and skilledService & Application Engineerto join our supportive and engaged this role you will act as a key technical liaison between our products and our clients ensuring optimal performance and customer satisfaction.
Your tasks and responsibilities will be in detail:
Repair Center (
Analyzing the products in the course of troubleshooting (diagnostics drafting specifications etc.) as well as ensuring that repairs are carried out properly and carrying out the process-compliant testing
Giving technical advice on our products to customers distributors and technicians via e-mail and telephone
Getting in contact with customers in case of questions regarding their error descriptions or to obtain missing information
Administrating all measuring equipment in the Repair Center this includes taking on the organization scheduling and coordination so that the calibration data is stored in an up-to-date form
Ensuring that the specified order planning is adhered to and reporting proactively deviations
Participating in the preparation of cost estimates
Participating in the launch of new products systems or processes and in market analyses
Application Support
Dealing with application technology consulting and act as contact persons for the customers and technical consultants in the defined area
Acting on site at the customers as explaining the best possible application in practice the different settings and stabilizers as well as ongoing tips and tricks for use and performing installations and software updates
Organizing carrying out and documenting welding tests
Creating application welding parameters on-site at customer locations for fine tuning of parameters with respect to manual applications and robotic fabrications
Participation in various training courses and welding demonstrations and dealing with their implementation
Maintaining customer contacts and current appointments in the CRM software
CRMSupport office staff in preparing offers in case of complex system offers and provide on-site support to sales staff at national events functions and trade fairs
Assisting in stocking demo and rental equipment and providing various services (including welding commissioning production support)
Skills & Requirements
Completed technical education (including welding technology)
Different professional trainings (among others EWS IWS)
EWSIWSSales techniques & presentation skills
Ability to work in a team
Willingness to travel and driving license
Good computer skills (MS Office)
MS Office
Are you ready for Fronius Apply online now and become part of the Fronius family!
Employment Type
Full-Time
