Service & Application Engineer Welding

Nagoya - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Are you passionate about solving complex technical challenges and delivering innovative solutions to customers We are looking for a motivated and skilledService & Application Engineerto join our supportive and engaged this role you will act as a key technical liaison between our products and our clients ensuring optimal performance and customer satisfaction.

Your tasks and responsibilities will be in detail:

Repair Center (修理センター

Analyzing the products in the course of troubleshooting (diagnostics drafting specifications etc.) as well as ensuring that repairs are carried out properly and carrying out the process-compliant testing
製品の不具合解析診断仕様書作成などを行い適切に修理が実施されるよう確認するとともに規定に沿った試験を実施する
Giving technical advice on our products to customers distributors and technicians via e-mail and telephone
製品に関する技術的アドバイスを顧客販売代理店技術者に対してメールや電話で提供する
Getting in contact with customers in case of questions regarding their error descriptions or to obtain missing information
エラー内容に関する質問や不足情報がある場合顧客と直接連絡を取る
Administrating all measuring equipment in the Repair Center this includes taking on the organization scheduling and coordination so that the calibration data is stored in an up-to-date form
修理センター内の全測定機器を管理し組織化スケジュール調整校正データの最新化を行う
Ensuring that the specified order planning is adhered to and reporting proactively deviations
指定された作業計画を遵守し逸脱がある場合は積極的に報告する
Participating in the preparation of cost estimates
修理や作業にかかる費用見積もりの作成に参加する
Participating in the launch of new products systems or processes and in market analyses
新製品新システム新プロセスの立ち上げや市場分析に参加する

Application Supportアプリケーションサポート

Dealing with application technology consulting and act as contact persons for the customers and technical consultants in the defined area
アプリケーション技術に関するコンサルティングを行い担当エリアの顧客および技術コンサルタントの窓口として対応する
Acting on site at the customers as explaining the best possible application in practice the different settings and stabilizers as well as ongoing tips and tricks for use and performing installations and software updates
顧客現場で最適なアプリケーションの活用方法や設定安定化方法を説明し使用上の継続的なアドバイスを提供するとともに設置やソフトウェア更新を実施する
Organizing carrying out and documenting welding tests
溶接試験を企画実施しその結果を記録する
Creating application welding parameters on-site at customer locations for fine tuning of parameters with respect to manual applications and robotic fabrications
顧客先でアプリケーション溶接パラメータを作成し手動作業およびロボット溶接におけるパラメータの微調整を行う
Participation in various training courses and welding demonstrations and dealing with their implementation
各種研修や溶接デモンストレーションに参加しその実施にも関わる
Maintaining customer contacts and current appointments in the CRM software
CRMソフトで顧客との連絡や現在のアポイントメント情報を管理する
Support office staff in preparing offers in case of complex system offers and provide on-site support to sales staff at national events functions and trade fairs
複雑なシステム提案時には事務スタッフの見積作成を支援し国内イベントや展示会で営業スタッフを現地サポートする
Assisting in stocking demo and rental equipment and providing various services (including welding commissioning production support)
デモレンタル機材の在庫管理を補助し溶接の立ち上げや生産サポートなどの各種サービスを提供する

Skills & Requirements必要スキル条件

Completed technical education
技術系の専門教育を修了している方機械電気電子メカトロニクスなど
Basic knowledge of welding technology
溶接機または産業機器に関する基礎知識をお持ちの方
Sales techniques and presentation skills
顧客対応力コミュニケーション力があり現場での課題解決に前向きな方
Ability to work in a team
チームワークを重視し協調性を持って業務に取り組める方
Willingness to travel (around 30%) and driving license
全国出張に対応できる方業務の約30)普通自動車運転免許必須
Good computer skills (MS Office)
基本的なPCスキルMS Office等
Basic English level basic is an advantage
英語の基礎理解力のある方尚可

What we offer ( 勤務条件福利厚生 )

2 days off per week (Saturday and Sunday)
週休2日制土日休み
Up to 20 paid vacation days depending on years of service
有給休暇勤続年数に応じて最大20日付与
Up to 5 paid sick leave days per year
最大5日間の有給の病気休暇あり
Paid company holidays at the end of the year
年末の会社指定休日年末年始休暇あり
Paid overtime
年末の会社指定休日年末年始休暇あり
Private health insurance
民間健康保険への加入
Bonus payments for special events such as anniversaries birth marriage etc.
慶弔特別手当支給勤続記念出産結婚など
Transportation allowance
交通費支給

Employment Type (雇用形態

5-day week / 40 hours per week excluding 1 hour lunch break
週5日勤務週40時間休憩時間1時間を除く
Probation period: 6 months (same salary and same conditions apply)
試用期間6ヶ月給与条件は本採用と同一
We truly value our team members and aim to build long-term relationships. The initial contract will be for 12 months giving us both time to get to know each other and work together successfully. If everything goes well and your performance meets expectations we are excited to transition this role into a permanent position.
私たちは社員との長期的な関係を大切にしています最初の契約期間は12ヶ月となりますがこの期間でお互いをよく理解し良いパートナーシップを築くための時間と考えています勤務態度や業務成果が良好な場合は契約満了後に無期雇用への転換を前向きに検討します

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