- Lead the digital experience strategy and drive a unified student-centred digital experience
- Engage and collaborate with university stakeholders and corporate services to understand their needs
- Full time ongoing role based in Hobart
About the opportunity
As we embrace the digital age we are seeking a dynamic and forward-thinking Digital Experience Manager with a passion for innovation and a dedication to shaping a strong digital future for our University with a focus on the Universitys web presence and digital experience. This role offers a unique opportunity to work at the intersection of technology strategy and people management to drive transformative change in higher education.
Reporting directly to the Director Marketing the Digital Experience Manager is responsible for supporting the Universitys digital experience strategy with a focus on web automation and AI-enabled tools. This role ensures that the Universitys most impactful communication channels deliver a seamless personalised student journey.
The successful candidate will possess exceptional leadership and strong project management skills to guide a multidisciplinary team in delivering complex future-focused initiatives. By overseeing the integration of web platforms automation and AI-driven tools the Digital Experience Manager ensures that the entire student journey is supported through seamless personalised and impactful digital communications.
What youll do:
- Lead efforts to identify and implement cutting-edge digital solutions immersive content experiences and personalised user journeys to enhance the digital presence of the university.
- Inspire and lead a high-performing digital experience team including web developers and email automation specialists within the immediate team across the wider department and across the university to foster a culture of creativity collaboration and continuous learning.
- Successfully manage large-scale digital projects including website redesigns mobile app development and data analytics initiatives from conception to completion ensuring projects are delivered on time and within budget.
- Ensure web automation and digital campaign strategies complement each other supported by strong content governance and accessibility standards.
- Successfully leverage data and analytics to make informed decisions optimise user journeys measure the effectiveness of digital initiatives and adjust strategies accordingly.
- Exhibit high-level negotiation and influencing skills to build agreement across business areas establishing consistent digital processes practices and systems that underpin a cohesive and future-focused digital ecosystem.
What were looking for:
- Strong leadership skills as evidenced through extensive experience in digital experience management digital strategy automation or related roles within complex organisations.
- Demonstrated ability to organise plan and deliver digital initiatives including web automation and AI-driven activities along with the capability to investigate challenges and develop innovative student-focused solutions.
- Demonstrated high level written communication skills including the ability to produce and maintain a range of documentation including business process maps and procedures.
- Excellent communication and interpersonal skills with the ability to engage with diverse stakeholders.
- Deep understanding of web technologies digital communication systems content management systems and digital analytics.
Salary details
Appointment to this role will be at HEO 8 and will have a total remuneration package of up to $152033 comprising base salary within the range of $114282 to $129943 plus 17% superannuation.
How to Apply
- To apply online please provide your CV and 1-2-page cover letter outlining your interest in the role skills capabilities and experience. You do not need to separately address the success profile criteria.
- For further information about this position please contact Courtney Geritz Director or.
- Please visit for our guide to applying and details on the recruitment process.
- For current UTAS staff in submitting your application you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
- Please refer to the attached Position Description Below for full details.
Position DescriptionDigital Experience
Applications close Tuesday 16 September 2025 11.55pm
The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.
As part of our commitment to a safe and inclusive workplace employment history and police checks may be conducted as part of the selection process.
To be eligible for this position you are required to hold Australian or New Zealand Citizenship permanent residency or a valid visa that enables you to fulfil the requirements of this role.
Required Experience:
Manager