Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 114000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Us
We are an $8B global leader in Continuous Glucose Monitoring (CGM) technology transforming into a digital health business powered by sensor innovation. Our mission is to help people achieve their best healthstarting with diabetes and expanding into broader biowearable applications.
Role Overview
As the IT Business Relationship Director for Technical Operations you will serve as the strategic interface between IT and the Technical Operations organization which includes R&D Clinical Research and Medical Affairs. You will be responsible for shaping and delivering technology solutions that enable innovation accelerate clinical outcomes and support our mission to expand access and improve lives.
Key Responsibilities
Strategic Business Engagement & Innovation
- Serve as a strategic advisor to senior leaders across Technical Operations (R&D Clinical Research and Medical Affairs) deeply understanding their unique needs and translating business strategies into IT capabilities and roadmaps aligned with enterprise goals.
- Shape and prioritize demand by guiding the development of business cases and ensuring initiatives are aligned with enterprise strategy and deliver measurable value.
- Champion innovation by promoting the use of emerging technologies (e.g. AI ML digital twins) to accelerate product development and clinical research outcomes.
Program & Portfolio Leadership
- Drive strategic digital initiatives across Technical Operations by enhancing data and analytics capabilities supporting clinical trials evidence generation and regulatory submissions.
- Ensure IT investments are aligned with business priorities delivering measurable outcomes that advance innovation and operational resilience.
- Strengthen foundational capabilities through robust data governance cybersecurity and lifecycle management to support secure and compliant operations.
Fusion Team Enablement & Product Collaboration
- Orchestrate IT participation in fusion teams ensuring the right technical experts are engaged.
- Provide product managers with insights into business priorities regional nuances and customer needs.
- Advocate for and communicate available IT services platforms (e.g. low-code/no-code) and self-service capabilities.
Solution Sourcing
- Guide business leaders in selecting appropriate solution sourcesinternal external or hybridand ensure formal evaluation processes are followed.
Operational Excellence
- Partner with enterprise architecture and cybersecurity teams to ensure scalable secure and compliant solutions.
- Support resilient operations through robust data governance and lifecycle management.
Compliance
- Ensure compliance with cybersecurity standards at both the enterprise and product levels while working closely with security and architecture teams to safeguard data and systems
Customer Experience & Change Leadership
- Foster a culture of collaboration and digital fluency across Technical Operations.
- Lead change management efforts to ensure successful adoption of new technologies.
- Ensure seamless integration across the digital ecosystem to support a world-class customer experience.
People Management
- Oversee at least one direct report to support execution and leadership development.
Qualifications
- Bachelors degree in Computer Science Life Sciences Engineering or related field; Masters preferred.
- 10 years of experience in IT leadership roles with significant exposure to R&D Clinical or Medical Affairs functions.
- Proven track record of delivering complex digital solutions in regulated environments (e.g. FDA GxP).
- Strong understanding of data analytics AI/ML and digital health technologies.
- Exceptional communication stakeholder management and strategic thinking skills.
Preference
- Background in product or software-based environments
The base pay for this position is
$193300.00 $386700.00
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
United States > Alameda : 2601 Harbor Bay Parkway
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 15 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
Director