Sr QA + Incident Manager

Pune - India

Monthly Salary: Not Disclosed

Posted on: 03-09-2025

Vacancies: 1 Vacancy

Job Summary

Senior Quality Assurance & Control Engineer combining the role of QA Engineer and Production Incident Manager when applicable

A professional with 3 years of experience in testing with Postman and browser development tools

Proficient in Web UI and API testing

Skilled in prioritizing test coverage based on risk and time constraints

Adept at using various tools for tracking and analyzing logs

Confident in designing and executing readable test cases and checklists

Unrivalled in creating bug and testing reports

Highly accurate and precise in testing and documentation

Familiar with microservices application structures and CI/CD

Accustomed to agile development methodologies and processes (Kanban is priority)

Experience with test automation using Playwright framework is a huge bonus

A strong analyst independent contributor and decision-maker

Demonstrating a Proficient English level (written and spoken) for daily communication with the team and business stakeholders

Familiar with using Jira Confluence MS Teams and Slack

Specific requirements to the Incident Manager role:

Act as Incident Manager according to the schedule:

during weekdays from 5AM-1PM (GMT5:30)

acting as Incident Manager on holidays and occasionally during the weekend only during those weeks when you act as Incident Manager

rotating with another Incident Manager every one week

Ability to remain calm and coordinate engineers being on-call to successfully facilitate production issue resolution and reduce downtime for business

Confident and comfortable with problem-solving

Possess listening and synthesis skills

Provide accurate and frequent written communications to the required stakeholders

Previous experience in on-call support or Incident management process is a bonus

Knowledge of the Opsgenie application is a bonus as well

Required Experience:

Senior IC

Senior Quality Assurance & Control Engineer combining the role of QA Engineer and Production Incident Manager when applicable A professional with 3 years of experience in testing with Postman and browser development tools Proficient in Web UI and API testing Skilled in prioritizing test coverage bas...