At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Service Operations ManagerIn this role you will have the opportunity to lead plan and schedule Field Service Engineers for all service with the Operations Manager and Project Managers to continuously deliver a high standard of customer excellence. You will also showcase your expertise by monitoring reporting and managing cost savings.
Our Team Dynamics
Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Whats in it for you
We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.
Your Role and Responsibilities
In this role youll help run what runs the world by taking on meaningful work that drives real impact.
- Work model: hybrid/remote
Review all service activities and skillset that are required for the project and ensure that the Field Service Engineers have the appropriate training safety certification travel documents to complete the scope of work in a safe manner.
Collaborate with Project Managers to schedule project support where FSEs are utilized.
Lead and deliver responsive support co-ordination to exceed customer expectations.
Analyze gaps with service delivery contract execution and customer focus.
Supports Operations Team in improving tools and processes
Qualifications for the Role
5 years experience within a similar role withinthe electrical industry
Knowledge in Microsoft Package SAP
Mindset to innovate take ownership drive improvement
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
Competitive Salary
Private Medical Allowance for Yourself and Family
Competitive Contributory PensionScheme
Employee Share Acquisition Plan
OpenJob Market (Internal Mobility Opportunities Mentorships &Access ToProjects Globally)
Employee Assistance Programme
Generous Employee Referral Scheme
24 DaysAnnualLeavePlusBank Holidays
More about us
ABBs Service Division partners with our customers to improve the availability reliability predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care modernization and advisory services to improve performance extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible extracting the maximum value from them and then recovering and regenerating products and materials at the end of their useful life.
Join us. Be part of the team where progress happens industries transform and your work shapes the world.#RunWhatRunstheWorld.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
Unclear Seniority
ABB is a pioneering technology leader that works closely with customers to write the future of industrial digitalisation and realise value.