German Customer Support Agent in Braga
German Customer Support Agent in Braga
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Job Description
Braga is one of Portugals oldest cities with a young heart! Known for its historic beauty cozy cafes and vibrant student vibe Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces rich culture and a buzzing tech and business scene all just a short drive from Porto!
Start your next chapter in this charming and dynamic city!
Join the automotive world! Help customers with their questions and make sure they get the best support and experience .
Your role: answer questions solve problems and guide customers with care and professionalism.
What Youll Be Doing
- Answer customer inquiries via phone chat and email
- Use your knowledge of cars & digital tools to solve issues
- Keep clear notes of customer cases in the system
- Work with teammates to improve customer experience
- Stay updated on services offers & policies
- Be friendly warm & enthusiastic in every interaction
What Makes You a Great Fit
- Fluent German good English
- Interested in the automotive and tech world
- Problem-solving skills & attention to detail
- Comfortable with digital tools/CRM systems
- Team player with a positive attitude
- Passion for helping customers
What We Offer
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Braga Portugal
Employment Type
Full Time
