Customer Relationship Specialist
Customer Relationship Specialist
Posted on :
02-09-2025
Employer Active
1 Vacancy
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Job Description
Customer Relationship Specialist Key Responsibilities
- Build and nurture strong relationships with subscribers to elevate the overall platform experience
- Strategically promote exclusive content using tailored upselling techniques to maximise sales
- Analyse customer engagement and feedback to optimise outreach and communication scripts
- Transform interactions into sales opportunities by leveraging persuasive and authentic conversation
- Drive subscriber satisfaction loyalty and engagement to support creators revenue goals
Profile of an Ideal Customer Relationship Specialist
- Agile & Open-Minded: Willingness to adapt and adopt best practices in response to changing customer needs
- Strong Sales Insight: Understanding of customer psychology digital sales and marketing processes
- Exceptional Communicator: Superior written skills with the ability to persuade and negotiate effectively
- Relevant Experience: At least one year in a customer service sales virtual assistance or business development role
- Remote Work Capable: Access to a reliable internet connection and a dedicated home office setup
- Flexible Availability: Open to a rotating schedule (day evening or night shifts across a 4-day working week)
- Collaborative Attitude: Eager to provide shift cover when needed in exchange for additional incentives
Recruitment & Onboarding for Customer Relationship Specialist Roles
Efficient Recruitment Journey: One interview Creative communication case study Offer
- Quick Start: Intakes available almost every Monday
- Showcase Skills: Practical assessment focused on creative and authentic customer engagement
- Comprehensive Training: Up to 2 weeks of fully paid onboarding to set you up for success*
*Training payment contingent on completion and continued roles with the company
Customer Relationship Specialist Salary and Benefits
- Starting Pay: $400 USD for an 8-week probation period
- Standard Rate: $500 USD after probation
- Work Arrangement: Contracted 40 hours per week (10-hour shifts 4 days per week)
- Incentives: Attainable commission and performance bonuses totalling $1000 monthly (1.5%3% typically)
- Payment Routine: Bi-monthly on the 15th and last day of the month
- Commission Payment: Earnings paid one month in arrears
Why Join Our Customer Experience Team
Become a vital part of the creator economy by making a real impact through meaningful subscriber relationships and exceptional communication. Ready to leverage your talents for a fast-growing innovative platform Apply now!
Employment Type
Full Time
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