Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time
Join the customer experts team and become part of a Great Place to Work Certified Company
Are you passionate about helping people This is your chance to work in a dynamic and digital-first environment where youll be ensuring smooth reliable and satisfying customer service experiences for the end-users.
The job:
- Chatting with customers via phone messages & email
- Resolve queries related to orders refunds delivery and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the project team
- Giving product tips & recommendations
We need YOU because:
- Youre ready to relocate to sunny Greece
- You speak the required language fluently
- You have strong English skills both written and spoken
- Youve got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things dont go as planned
- Customer support experience is nice to have but not a dealbreaker!
Whats in it for you
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
Ready for a new adventure Upload your ENGLISH CV - and apply in just a few clicks.