drjobs IT Field Services Specialist (1 year contract)

IT Field Services Specialist (1 year contract)

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1 Vacancy
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Job Location drjobs

Geneva - Switzerland

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • User lifecycle management
    • Set up and configure workstations laptops and mobile devices for new employees
    • Decommission and securely wipe IT assets during off-boarding
    • Coordinate access rights group memberships and software provisioning
  • IT Inventory & Asset Management
    • Maintain accurate records of hardware and software assets
    • Track equipment lifecycles and ensure timely replacements
  • Application Deployment
    • Support software rollouts and version upgrades
  • Hardware Support
    • Replace and upgrade desktops laptops monitors and peripherals
    • Diagnose and resolve hardware issues on-site
  • Technical Support & Troubleshooting
    • Provide hands-on support for IT incidents and service requests
    • Assist users with connectivity printing and authentication issues
    • Escalate complex problems to second-level support when necessary

Qualifications :

  • Diploma in Information Technology Computer Science or a related field;
  • 2 years of field service or desktop support experience preferably within financial services;
  • Strong knowledge of Windows OS Microsoft 365 and endpoint management tools;
  • Hands-on experience with Active Directory identity management systems and internal access portals;
  • Proven ability to support mobile devices and peripherals (printers scanners);
  • Experience with enterprise video-conferencing platforms (Zoom Teams);
  • Very good communication skills adapting style for technical and non-technical audiences; 
  • Customer-centric mindset demonstrating patience and a solution-oriented attitude;
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively;
  • Calm under pressure with a proactive approach to troubleshooting;
  • Fluent French & English.


Additional Information :

Step into the action!
Family-friendly and dynamic international environment;
Direct impact on the business no matter your position or seniority;
Work in an environment that encourages autonomy and entrepreneurship;
Flexible working arrangements to help you achieve a better work-life balance;
Variety of cultural and sporting activities during your free time;
Inclusion and equal treatment;
Various employee benefits & family friendly benefits.


Remote Work :

No


Employment Type :

Contract

Employment Type

Contract

Company Industry

About Company

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