Project Manager ServiceNow
Project Manager ServiceNow
Posted on :
15-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-05-2025
Job Description
- Develop comprehensive project plans outlining scope objectives timelines and resource requirements for ServiceNow implementations.
- Coordinate with stakeholders to gather requirements and define project deliverables.
- Identify and mitigate project risks issues and dependencies to ensure timely project delivery.
- Provide guidance support and mentorship to team members throughout the project lifecycle.
- Foster a collaborative and productive work environment conducive to innovation and continuous improvement.
- Serve as the primary project point of contact for stakeholders providing regular project updates and addressing concerns or inquiries.
- Facilitate stakeholder meetings workshops and presentations to ensure alignment with project goals and objectives.
- Manage stakeholder expectations and ensure customer satisfaction through effective communication and relationship management.
- Establish quality standards and performance metrics to assess the success and effectiveness of ServiceNow implementations.
- Conduct regular reviews and audits to verify compliance with project requirements industry standards and best practices.
- Implement corrective actions and process improvements as needed to optimize project outcomes and deliverables.
- Develop change management strategies and communication plans to facilitate user adoption and acceptance of ServiceNow solutions.
- Provide training and support to endusers to promote selfsufficiency and maximize the value of ServiceNow functionalities.
- Solicit feedback and insights from stakeholders to identify areas for enhancement and refinement of ServiceNow capabilities.
- Oversee the planning execution and delivery of ServiceNow projects ensuring adherence to project timelines and budgets.
- Allocate resources and delegate tasks effectively to ensure efficient project execution.
- Make decisions and resolve conflicts that may arise during the project lifecycle.
- Act as a liaison between project teams stakeholders and senior management providing regular updates on project progress and addressing any issues or concerns.
- Ensure that project activities align with organizational goals policies and procedures.
- Champion best practices and standards for ServiceNow implementation projects driving continuous improvement and innovation.
- Evaluate project performance and outcomes identifying areas for optimization and enhancement.
- Collaborate with vendors consultants and other external partners to leverage expertise and resources for project success.
- Uphold ethical standards and promote a culture of integrity professionalism and accountability within the project team and across the organization.
Qualifications :
- Bachelors degree in Business Engineering IT Science or other technical qualification
- Multiple years of experience *in IT Project Management IT Product Management
- Multiple years of experience with ServiceNow
- Demonstrated experience effectively collaborating with customers and crossfunctional teams to deliver superior business outcomes
- Strong conceptional skills
- Strong communication skills
- Fluent in English German is an dvantage
- SAP Salesforce and MS Platform knowledge are an advantage
- Certifications such as Prince2 Scrum Master PMP are benefitial
Additional Information :
- This position offers Hybrid working conditions and is subject to change at any time.
- Candidate is required to work in the Zurich office 4 days per week with 1 day being remote.
- This position does not offer Visa Sponsorship opportunities.
Join our team and experience the excitement of working in a dynamic multicultural environment while embracing new technologies and advancing your career in IT to become a proficient IT professional while making a tangible impact on our organizations success. Apply now to embark on a rewarding journey with us!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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