Specialist, Scheduling & Cell Logistics
Specialist, Scheduling & Cell Logistics
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
12 months Contract Part-remote (office Tue & Thu) Start 01 Sept or 01 Oct 2025
Why this role
We are recruiting on behalf of a leading global biopharma company to strengthen its European Cell-Therapy Operations. If youre early in your career passionate about customer service & logistics fluent in German and English (French a plus) and eager to grow in a purpose-driven environment this is your chance to make an impact in life-saving therapies.
What youll do
- Be the single point of contact for treatment sites scheduling patient-specific manufacturing slots and keeping all stakeholders in sync
- Own the end-to-end customer experience from first schedule creation to real-time portal support
- Troubleshoot & resolve logistics challenges coordinating exception processes (returns replacements OOS) calmly and proactively
- Maintain accurate master & transactional data in the scheduling and account-management systems
- Collaborate cross-functionally leading or contributing to tactical meetings and improvement projects as operations allow
What you bring
3 years experience in customer service call-centre operations logistics supply-chain or related field
- Proven ability to juggle priorities in a fast-paced setting remaining customer-centric and detail-oriented
- Strong communication skills in English & German; French nice to have
- A self-starter mindset ownership and a collaborative spirit
- Bachelors degree (or equivalent professional experience)
Whats in it for you
- Contribute to cutting-edge cell-therapy treatments that change patients lives
- Gain exposure to a global supply-chain network and diverse cross-functional teams
- Develop your career in a high-growth biotech environment with mentorship and project opportunities
Employment Type
Full Time
