Senior Client Relations and Admissions Manager
Senior Client Relations and Admissions Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What are we looking for
Your Responsibilities
- Serve as the primary point of contact for potential clients responding to inquiries via phone email and chat with professionalism and discretion
- Conduct timely and strategic follow-ups to guide potential clients through the admissions decision-making process
- Identify client needs and collaborate with the medical team to create personalized high-touch treatment plans
- Coordinate and oversee the full admissions processfrom initial consultation through treatment planning to discharge
- Manage and support the discharge process ensuring smooth transitions and appropriate follow-up care
- Preparing offers invoices reports and performance statistics with precision and timeliness
- Build and maintain strong relationships with existing business partners while actively acquiring new ones including doctors clinics and treatment centres
- Represent the organization at events and fairs professionally promoting services and expanding brand reach
- Support marketing and brand management efforts by providing client insights and contributing to outreach initiatives
You are/have
- Degree in Human Sciences Psychology or a related field; a background in healthcare is a strong asset
- Minimum 5 years of experience in a client-facing sales role ideally within the luxury healthcare or life sciences sectors
- Fluent in English (spoken and written) mandatory. Additional languages are a plus
- Proven ability to engage and convert high-net-worth (HNW) and ultra-high-net-worth (UHNW) individuals into premium service clients
- Demonstrated efficiency excellent communication skills (both verbal and written) and a professional dynamic presence
- Strong team player with a goal-oriented mindset and flexibility regarding working hours
- High levels of empathy confidence adaptability persistence emotional intelligence and resilience
- Proficiency in MS-Office suite and experience with electronic health records systems preferred
- Eligibility to work in Switzerland
What we offer
We offer a dynamic and supportive international work environment where you will collaborate closely with both clinical and administrative this role you will be instrumental in delivering a seamless high-quality experience for our clientsfrom initial contact through to discharge. You will thrive in a professional culture that values clear processes mutual respect and continuous development all supported by attractive employment conditions.
Contact Information
About us
Required Experience:
Manager
Employment Type
Full-Time
