Online Customer Service Executive
Online Customer Service Executive
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Job Description
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Customer Service Executive
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Online Customer Service Executive ()
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Facebook / Instagram / WhatsApp /
Respond to customer inquiries via Facebook Instagram WhatsApp and the official website -
Follow up with potential customers and assist in booking appointments -
Answer general questions related to TCM services -
Coordinate with the front-desk team to update daily appointments and client lists -
Record customer feedback and help improve service processes -
Manage comments messages and reviews to maintain the clinics brand image
Job Vacancy
Company Name
(Pu Jian Chinese Medicine Centre)
Job Title
Job Responsibilities
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Certificate / Diploma or above; experience in online customer service admin or social media handling is a plus -
Proficient in Chinese typing (Hanyu Pinyin input) able to clearly communicate TCM-related info -
(Meta Business SuiteGoogle Sheets)
Job Requirements
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Number of Hiring: 2
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Working Address: Bandar Puteri Puchong
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Working Days:
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Tuesday Friday
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Saturday: 10am 5pm
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Sunday: 10am 3pm
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Working Hours: 10am 7pm
Job Details
- Salary Range: RM 3000 RM 4000
- Supplemental Pay:
- Performance Bonus
- Yearly Bonus
- Commission ()
- Benefits:
- EPF SOCSO EIS
- Promotion Opportunity
- Maternity Leave
Salary & Allowances
- Ethnicity: Chinese
- Age Range: 25 40
- Gender: Female
- Education Requirement: Diploma / Degree
- Interview Mode: (In-office)
Additional Requirements
Employment Type
Full Time
