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About Us
We are a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. Whether its a family vacation corporate trip or luxury getaway we focus on providing reliable service and tailored solutions.
Position Overview
We are seeking a professional and client-focused Client Service Associate / Travel to join our this role you will act as a key point of contact for clients assisting with inquiries handling bookings and ensuring each trip runs smoothly. The ideal candidate has strong communication skills enjoys problem-solving and thrives in a service-driven environment.
Key Responsibilities
Assist clients with travel inquiries bookings and itinerary changes.
Provide exceptional service through email phone and online communication.
Manage travel documentation and ensure accuracy in bookings.
Support clients before during and after their travel.
Stay informed on travel updates policies and industry trends.
Collaborate with internal teams to deliver a high standard of service.
Qualifications
Previous experience in customer service travel or hospitality preferred.
Strong communication and interpersonal skills.
High attention to detail and organizational abilities.
Ability to handle multiple tasks and deadlines effectively.
Familiarity with booking tools or eagerness to learn.
Passion for providing excellent service and supporting client needs.
What We Offer
Flexible work arrangements including remote options.
Training and ongoing professional development.
Supportive collaborative team culture.
Career growth opportunities within the travel industry.
Access to travel perks and industry discounts.
Full Time