Data Entry Agent
Data Entry Agent
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Job Description
Qualifications
Supervised and mentored Enquiry Administrators to ensure adherence to procedures and standards.
Provided training to new Enquiry Administrators on the clients specialist insurance offerings and workflow processes.
Monitored Enquiry Administrator performance to maintain productivity and accuracy in submission processing.
Reviewed logged submissions for completeness accuracy and compliance with guidelines.
Conducted performance evaluations and delivered constructive feedback.
Collaborated with the Underwriting Support Manager to improve enquiry logging processes and systems.
Acted as a key point of contact for Enquiry Administrators offering guidance and resolving queries.
Compiled and presented reports to the Underwriting Support Manager on enquiry metrics including turnaround times and accuracy rates.
Strong leadership and mentoring abilities.
Excellent attention to detail and organizational skills.
Effective communication and problem-solving skills.
Holds GCSE or equivalent educational qualification
Required Experience:
Unclear Seniority
Employment Type
Full-Time
