Customer Quality Manager - Optical Solutions - Fremont CA
Customer Quality Manager - Optical Solutions - Fremont CA
Posted on :
02-09-2025
Employer Active
1 Vacancy
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Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps.
Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.
What You Will Do
Support leadership with resolution activities for customer quality defects and complaints
Work with account teams (Sales Marketing PLM PM and AQP) to meet customer quality requirements including product reliability compliance safety certification and manufacturing.
Work with account teams to manage project quality review with customer and mitigate quality risks in design-in activities
Work with account teams for customers quality surveys and technology audits
Provide early involvement and collaboration with R&D AQP for key design-in projects
Take the lead for driving NPI complaint investigation
Work with account teams and quality groups to handle quality complaints and RMAs from key customers
Facilitate training share best practices/ lessons learned to understand key customers needs
Additional Qualifications/Responsibilities
Who You Are (Basic Qualifications)
Bachelors Degree in Engineering discipline or Engineering Management discipline
Experience working in quality leadership/management
Experience leading audit
Experience with optical components
Experience in monitoring quality for optical products
Experience in maintaining Quality System
Experience with Telcordia IPC or ISO standards
What Will Put You Ahead
Experience on optical transceivers receivers or similar telecommunication devices
Experience with Customer Relationship Management
Fluent in Mandarin
For this role we anticipate paying $100000 - $160000 per year. This role is eligible for variable pay issued as a monetary bonus or in another form.
Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.
What You Will Do
Support leadership with resolution activities for customer quality defects and complaints
Work with account teams (Sales Marketing PLM PM and AQP) to meet customer quality requirements including product reliability compliance safety certification and manufacturing.
Work with account teams to manage project quality review with customer and mitigate quality risks in design-in activities
Work with account teams for customers quality surveys and technology audits
Provide early involvement and collaboration with R&D AQP for key design-in projects
Take the lead for driving NPI complaint investigation
Work with account teams and quality groups to handle quality complaints and RMAs from key customers
Facilitate training share best practices/ lessons learned to understand key customers needs
Additional Qualifications/Responsibilities
Who You Are (Basic Qualifications)
Bachelors Degree in Engineering discipline or Engineering Management discipline
Experience working in quality leadership/management
Experience leading audit
Experience with optical components
Experience in monitoring quality for optical products
Experience in maintaining Quality System
Experience with Telcordia IPC or ISO standards
What Will Put You Ahead
Experience on optical transceivers receivers or similar telecommunication devices
Experience with Customer Relationship Management
Fluent in Mandarin
For this role we anticipate paying $100000 - $160000 per year. This role is eligible for variable pay issued as a monetary bonus or in another form.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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