Housing Administrator (Apprentice)

Surrey - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about making a difference in your community Looking to kick-start a rewarding career in housing Join us at Woking Borough Council during an exciting time of transformation in our Housing Services!

Were seeking a self-motivated organised and customer-focused individual to join our busy Resident Services Team. This is a fantastic opportunity to gain hands-on experience in tenancy management while working towards a nationally recognised qualification.

What Youll Be Doing:

Youll support the team with a wide range of tenancy-related administration including:

New tenant sign-ups
Rent collection and tenancy enforcement
Anti-social behaviour case support
Right to Buy applications
General tenancy management and customer service
Opportunity to learn about all aspects of the Housing Service including Repairs and Maintenance Housing Complaints and Allocations.

Youll be part of a professional and supportive team committed to delivering high-quality services and building safe sustainable communities.

Apprenticeship Details:

Eligibility:

- Aged 16 or over
- Not in full-time education
- Living in England

Training: Delivered remotely through a flexible blended model including one-to-one sessions group webinars online courses and personal study

Qualification: Level 2 Housing & Property Management Assistant (12 months plus 3 months end point assessment )

What Were Looking For:

Strong administrative and organisational skills
Excellent communication and customer service abilities
A proactive attitude and willingness to learn
Passionate about communities and making a difference

What We Offer:

Generous flexi-time scheme (up to 2 flexi days per month)
Local Government Pension Scheme
Discounted health and leisure membership
Ongoing training and development opportunities
A supportive and inclusive working environment
This post is being offered on a fixed term contract for the duration of the qualification up to 18 months.

Want to know more
For an informal chat about the role contact Gerri Summers Resident Services Manager:

Closing Date: 28 September 2025 @ 23:59pm
Interview Dates: TBC

Required Experience:

Unclear Seniority

Are you passionate about making a difference in your community Looking to kick-start a rewarding career in housing Join us at Woking Borough Council during an exciting time of transformation in our Housing Services!Were seeking a self-motivated organised and customer-focused individual to join our b...