Housing Administrator (Apprentice)
Housing Administrator (Apprentice)
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Job Description
Are you passionate about making a difference in your community Looking to kick-start a rewarding career in housing Join us at Woking Borough Council during an exciting time of transformation in our Housing Services!
Were seeking a self-motivated organised and customer-focused individual to join our busy Resident Services Team. This is a fantastic opportunity to gain hands-on experience in tenancy management while working towards a nationally recognised qualification.
What Youll Be Doing:
Youll support the team with a wide range of tenancy-related administration including:
- New tenant sign-ups
- Rent collection and tenancy enforcement
- Anti-social behaviour case support
- Right to Buy applications
- General tenancy management and customer service
- Opportunity to learn about all aspects of the Housing Service including Repairs and Maintenance Housing Complaints and Allocations.
Youll be part of a professional and supportive team committed to delivering high-quality services and building safe sustainable communities.
Apprenticeship Details:
Eligibility:
- Aged 16 or over
- Not in full-time education
- Living in England
Training: Delivered remotely through a flexible blended model including one-to-one sessions group webinars online courses and personal study
Qualification: Level 2 Housing & Property Management Assistant (12 months plus 3 months end point assessment )
What Were Looking For:
- Strong administrative and organisational skills
- Excellent communication and customer service abilities
- A proactive attitude and willingness to learn
- Passionate about communities and making a difference
What We Offer:
- Generous flexi-time scheme (up to 2 flexi days per month)
- Local Government Pension Scheme
- Discounted health and leisure membership
- Ongoing training and development opportunities
- A supportive and inclusive working environment
- This post is being offered on a fixed term contract for the duration of the qualification up to 18 months.
Want to know more
For an informal chat about the role contact Gerri Summers Resident Services Manager:
Closing Date: 7 September 2025 @ 23.:59
Interview Dates: 16 and 17 September 2025
Required Experience:
Unclear Seniority
Employment Type
Trainee
