IT Manager Client Application Services
IT Manager Client Application Services
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Job Description
Posting Close Date:
Applicants must submit their completed application byat 11:59 p.m. MSTApplication and Special Instructions
**Please note:As part of the application process all applicants are required to submit a chronological resume and cover letter at the time of the application.
Applications that do not include both documents by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.
This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at his time.
The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area if applicable.
INTERVIEW INFORMATION:
Highest scoring applicants will be invited to attend a virtual interview to be held on the week of September 24th 2025.
Recruiter contact information: If you have any questions please contact Liliana Almeraz at (520 )837-4303 or
ABOUT THIS JOB
Position Specific Summary
The Information Technology (IT) Manager for Client Application Services leads an applications support team in the performance of advanced professional-level information technology programs in support of assigned area(s); plans and ensure that work is carried out to meet the needs of the program in a timely fashion within budget utilizing current knowledge of laws policies and regulations; integrates and partners with IT and organizational colleagues; resolves complex information technology issues; prioritizes and manages issues within designated area of responsibility; and maintains and safeguards critical data systems and infrastructure at all times.
Work is performed under the supervision of the IT Administrator. This position exercises direct supervision over project management personnel.
Duties and Responsibilities
- Leads and manages IT operations by overseeing planning implementation resource allocation and daily functions to meet operational needs and strategic goals of the department and City.
- Supervises and develops staff providing coaching training workload management performance evaluations conflict resolution and fostering a productive work environment.
- Directs and manage projects by setting timelines approving plans resolving issues ensuring timely completion and maintaining project reporting and communication.
- Collaborates with stakeholders and vendors build effective relationships with internal departments and external partners ensure adherence to contracted agreements and advising leadership on IT matters and initiatives.
- Evaluates and improves IT processes reviewing systems and workflows recommending optimizations facilitating cross-functional discussions and adapting to organizational change.
- Oversees budgeting and contract management assisting with budget development monitoring expenditures and ensuring contracted services meet City and departmental requirements.
- Performs all other duties and tasks as assigned.
Working Conditions
Mostly office environment.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education:Bachelors Degree
Experience:
Five (5) years relevant experience
Any combination of relevant education and experience may be substituted on a year-for-year basis.
Preferred Qualifications:
Experience in more than one of the following IT functional areas: software engineering application management database management data engineering system integration cloud computing project management cybersecurity data analytics Artificial Intelligence (AI) backup and recovery and server administration.
Experience leading a technical team.
Flexibility of schedule and willingness to work select evenings and/or weekends.
Willingness to participate in after hours on-call rotation.
Valid drivers license.
Professional certification from a recognized information technology/technical association.
Information Technology experience in a public entity setting.
Understanding of data privacy laws and regulations (i.e. CJIS HIPAA GDPR CCPA) and their application in systems management and data governance.
POSITION DETAILS
Job Profile
J0762 - Information Technology ManagerTo view the full job profile including classification specifications and physical demands click Grade
G111Hourly Range
$38.91 - 58.36 USDThe City of Tucson considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training key skills and internal equity.
FLSA
ExemptPosition Type
RegularTime Type
Full timeDepartment
Information TechnologyDepartment Link
No WebsiteBackground Check: This position has been designated to require a criminal background check.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive flexible and affordable coverage is designed to optimize health and well-being security and future and peace of mind. Benefits begin with medical dental vision life disability and FSA coverage surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind our paid time off program provides new hires with 38 paid days off in the first year of employment with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave paid tuition reimbursement student loan repayment off- and on-the-job training and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race color religion sex (including sexual orientation gender identity and pregnancy) national origin veteran status age disability genetic testing or any other protected status. If you believe you have been a victim of discrimination you may file a complaint with the City of Tucsons Office of Equal Opportunity Programs U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney Generals Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or .
Recruiter Name
Liliana Almeraz (99363)Recruiter Email
For Human Resources general questions please contact .
Required Experience:
Manager
Employment Type
Full-Time
