Provide organizational and technical leadership including overseeing analysis support design and development of procedures and policies to oversee and implement various initiatives to elevate LAHSAs role as a System Administrator.
Provider leadership and guidance to the analytics and HMIS team ensuring capacity building accuracy in reporting and alignment with organizational and departmental vision.
Serve as a trusted advisor and authoritative source on technology data analytics and technical resources to promote efficient effective and judicious administration and utilization of public funding.
Represent the DCAO with national state and local constituencies including Los Angeles City and County Service Providers private and public partners federal agencies and other key groups as directed by the DCAO.
Initiate and lead analytical projects that optimize agency processes and ensure that the agency delivers actionable results and outcomes for our stakeholders.
Spearhead the transformation of an internal analytics Infrastructure optimizing tools accessibility reliability and data clarity.
Establish a structured framework and dashboards for internal KPIs Active System management and leadership reports standardizing measurement and reporting procedures for all units & departments.
Stay abreast of emerging analytics trends and technologies ensuring the organization remains at the forefront of data-driven insights.
Performs other duties as assigned.
Knowledge Skills & Abilities
Deep understanding of the Los Angeles Homeless Service Landscape.
Advanced skills with business intelligence software such as PowerBI Tableau and Looker.
Advanced understanding of HMIS Universal Housing Application Resource Management System CHAMP and other Homeless Service Databases.
Knowledge and experience working with various technologies including but not limited to the following is a plus:
ESRI suite of GIS solutions including ArcGIS Desktop suite of software and ArcGIS Online or QGIS
Open Data Portals: Socrata CKAN etc.
Microsoft Dynamics 365
Salesforce or other CRM Platforms
Python or R
Google Scripts
Advanced level of computer software programs specifically Microsoft Office (Word Excel Access Power Point and Outlook).
Advanced communication skills and the ability to communicate with all levels of management staff and external clients especially those who are not well versed in computer technology.
Strong organizational skills with a strong attention to detail.
Excellent time management project management and strategic planning skills and the ability to prioritize multiple tasks to meet deadlines.
Excellent leadership and professional presence including managing a team to achieve results.
Excellent people skills specifically customer service skills and a capacity for collaboration and interpersonal relationships.
Demonstrated ability to work with diverse community and organizational groups.
Knowledge of homeless populations systems and programs at the local and national level.
Training & Experience
Bachelors Degree from an accredited college or university in Analytics Data Science Business or a related field.
Minimum of five (5) years demonstrated training and experience in group facilitation community engagement organizing and collaboration
Five (5) years of Public or Nonprofit working experience.
Advanced proficiency in data visualization tools programming languages and analytics platforms.
Proven track record of successfully leading mentoring and elevating analytics teams.
Experience working with Homeless Service Provider is a plus.
Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.
Additional Information:LAHSA has adopted a hybrid telework policy requiring employees to work onsite at our Los Angeles office a minimum of two (2) days per week. Applicants must be able to meet this onsite requirement with or without a reasonable accommodation. LAHSA is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities. If you require an accommodation please contact Human Resources at to initiate the interactive process.
Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at ; or via email at .
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