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You will be updated with latest job alerts via emailCome Innovate Motion with Us
Are you passionate about driving excellence and building strong customer relationships As a Customer Quality Engineer youll play a central role in ensuring quality standards across our European import business. Youll be the primary point of contact for customers on all quality-related matters leading initiatives that enhance product reliability and customer satisfaction.
This role offers a dynamic environment where youll coordinate quality activities manage customer complaints and act as a vital link between our European customers and our production sites in Asia primarily in China and in India all while working in a truly international and multicultural setting.
Your responsibilities will be to:
Act as main customer contact for handling of customer complaints (8D) and all other quality related topics
Organize and manage internal (Stuttgart) and external (on site at customer) containment actions
Guide the cross functional team (CFT) in the production plant as well as Stuttgart laboratory staff for a customer specific complaint analysis
Conduct onsite customer visits when necessary
Support the introduction of new products & applications as well as product changes
Our requirements:
Engineering degree - preferred to the field of Mechanical Electrical Industrial Engineering or related
Relevant experience of ideally 3 to 5 years in a similar position; Fresh graduates are also welcomed to apply
Quality related experience in automotive / industrial environment
Familiarity in the problem-solving methodology by using Q-tools such as 8D Fault-Tree Analysis Ishikawa
Able to perform basic laboratory testing related to electric motors and actuators
Proficient English language skills are mandatory (German language knowledge is considered a plus)
Highly team-oriented individual capable of dealing with pressure and adversity
Proactive and organized person with high communication and problem-solving skills
Good time management and collaboration skills coupled with a quality mindset
Ability to work collaboratively in a truly international and multicultural work environment
Willingness to travel occasionally on short notice
Come join our global inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity knowledge skills creativity and talents that each employee brings to the company. Our people are our companys most valuable asset. We are committed to providing an inclusive diverse and equitable workplace where employees of different backgrounds feel valued and respected regardless of their age gender race ethnicity or religious background. We are committed to inspiring our employees to grow act with ownership and find fulfilment and meaning in the work they do.
Required Experience:
Senior IC
Full-Time