Project Manager (Transition Manager) - R
Project Manager (Transition Manager) - R
Posted on :
01-09-2025
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1 Vacancy
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Job Description
Project Manager
Primary Skills
- Revenue Forecasting SOW creation and scope tracking P&L Management Program Management People Management Project Analytics Escalation Management
Job requirements
- Transition Manager (TPM)
- We are looking for an experienced Transition Manager to lead and execute end-to-end service and project transitions ensuring smooth knowledge transfer minimal disruption and successful handover into steady-state operations. The role requires strong planning stakeholder management and governance skills to manage complex transitions across global multi-vendor environments.
- Plan lead and execute end-to-end transitions for small to mid-sized deals ensuring smooth delivery and minimal service disruption.
- Define and agree on transition success criteria outputs and deliverables with clients and internal stakeholders.
- Prepare and manage detailed transition plans and stream-specific activities (e.g. environment applications processes reporting current issues).
- Lead and monitor Knowledge Transfer (KT) with SMEs ensuring coverage of all relevant technical and process areas.
- Measure KT and other transition streams success identifying and addressing gaps or risks proactively.
- Provide regular status updates and progress reports to all relevant stakeholders including executives and client teams.
- Oversee transition financial management ensuring alignment with budgets and cost optimization.
- Collaborate with internal delivery operations and client/vendor teams to drive execution.
- Support RFPs/pursuits from a transition solution standpoint preparing solution inputs where required.
- Ensure risk identification mitigation and escalation while maintaining compliance with ITIL governance and quality standards.
- Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.
- Travel to domestic and international client/vendor locations for planning KT and execution as required.
- Capture and share lessons learned contributing to the organizations transition to best practices and methodologies.
- Excellent communication (verbal & written) and presentation skills.
- Strong stakeholder management (internal & external) and client-facing skills.
- Proficiency in risk management decision-making and judgment under pressure.
- Leadership and people management abilities to drive cross-functional collaboration.
- Strong quality compliance governance and reporting discipline.
- Ability to handle conflict resolution and escalation management effectively.
- 1015 years of IT/Service Management experience with at least 5 years in transition or transformation management.
- Proven success in leading small to mid-sized transitions across global environments.
- Solid understanding of ITIL service management processes and project management frameworks.
- Hands-on experience in knowledge transfer planning service migration and client onboarding.
- Experience with transition solutioning for RFPs/pursuits is a strong advantage.
- Flexibility to travel (domestic/international) for transition activities.
- Bachelors or Masters degree in IT Engineering or related field.
- ITIL v3/v4 certification required.
- PMP PRINCE2 or Agile/SAFe certification desirable.
Role Overview
Key Responsibilities
Key Skills
Requirements
Education & Certifications (Preferred)
#LI-AM3
Required Experience:
IC
Employment Type
Contract
Key Skills
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