Office Support Staff - Substitute (CA)
Office Support Staff - Substitute (CA)
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY: The Office Support Staff - Substitute plays a crucial role in maintaining the front offices efficiency and productivity while ensuring a welcoming and professional atmosphere. This position provides exceptional customer service to student families promptly addressing inquiries and resolving issues.
PARENT CUSTOMER SERVICE: Serve as the primary contact for parent needs answering phones and emails promptly. Manage phone messages and ensure timely callbacks to address parental concerns.
HEALTHCARE FOR STUDENTS: Administer care for students who become ill or injured including contacting parents for student pick-up. Perform data entry for injured or sick students and manage medication forms for those requiring on-campus medication. Issue medical exposure notices when necessary.
ADMISSIONS SUPPORT: Assist the admissions team by greeting families and supporting assessments. Occasionally aid families with application and enrollment processes.
OFFICE EQUIPMENT MANAGEMENT: Ensure smooth operation of office equipment such as copiers and laminators by troubleshooting issues and performing regular maintenance. Collect incoming shipments from security.
DAILY TASKS (Shared Responsibilities):
- Assist students with tardy passes and manage attendance records communicating with parents/guardians via calls and emails.
- Conduct laminating tasks and distribute laminated materials as needed.
- Handle mail collection and dispatch outgoing items.
- Open and close the front office and nurses station daily.
- Organize events like Uniform Exchange and Lost and Found services.
- Assist students with photocopies and other office tasks.
- Provide teacher breaks and cover duties during absences including recess and lunch supervision.
- Support Substitute Teachers by preparing necessary materials and providing assistance during their assignments.
This role requires versatility strong organizational skills and the ability to multitask in a fast-paced environment. The Office Support Staff - Substitute contributes to the smooth operation of administrative functions and ensures a supportive environment for students faculty and families alike.
COMPANY OVERVIEW: Rock Academy builds leaders who are deep thinkers dynamic communicators and do something Christians prepared for college and life.
Required Experience:
Staff IC
Employment Type
Full-Time
