Trust & Custody Operations Training Specialist

The Trust and Custody Operations Training Specialist is a part of theTrust & Custody Operations department which provides operational support to UMBs fast-growing Corporate Trust & Custody divisions. Within the Trust & Custody Operations environment this team interacts with various UMB clients and internal partners to evaluate and process requests for the onboarding of new business process payment transactions andother duties as assigned. With our robust training to provide extensive UMB and financial knowledge the Trust & Custody Operations department provides a highlevel of service to our internal & external partners.

As a Training Specialist you will be responsible for the creation and delivery of the training program for the Corporate Trust & Institutional Custody Operations associates within UMB. This role is responsible for the training of all new operations associates as well as training for existing associates as needed. You will leverage multiple delivery methods including classroom (instructor-led) online (web-based) and train-the-trainer methods. You will not only facilitate the training but also produce the associated training materials and ensure accessibility to the team.

The Trust & Custody Operations team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun professional area fairly large department but work closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Operations and beyond.

How youll spend your time:

• You will be responsible for the design & delivery of training and provide support to ensure that the Operations associates have a thorough knowledge of the suite of tools available.
• You will partner with management internal partners and external vendors as needed for training facilitation.
• You will use your collaboration skills to partner and serve as a resource for the Trust & Custody Operations department.
• You will create and publish the curriculum and the skills development roadmap.

Were excited to talk with you if:

• You possess a Bachelors Degree in finance accounting or a related field; or equivalent work experience.
• You have a minimum of two (2) years experience in the financial services industry.
• You have one (1) years of training or facilitation experience.

Compensation Range:

The posted compensation range on this listing represents UMBs standard for this role but the actual compensation may vary by geographic location experience level and other job-related addition this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical dental vision and other insurance coverage; health savings flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more
Youre more than a means to an enda way to help us meet the bottom line. UMB isnt comprised of workers but of people who care about their work one another and their community. Expect more than the status quo. At UMB you can expect more heart. Youll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing no matter what. And expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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