Recepcionista Bilíngue

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

The lobby host is responsible for the attention of the GE HealthCare employees and visitors the role must be committed to customer service to provide an excellent experience to both employees and visitors.

Responsibilities and accountabilities

• Maintain highly a professional and polite manner always both in person and on the write communications. Follow any dress code guidelines. Make eye contact with visitors.
• Greet register and badge visitors.
• Register visitors in the format established for this purpose.
• Notify the appropriate GE HealthCare staff to inform them of their visitor.
• Respond to questions from staff and visitors regarding directions local services amenities and building locations.
• Make access building process.
• Provide guest wireless access code as required.
• Receive incoming local deliveries and communicate to staff to pick up the deliveries.
• Register the deliveries in the established book
• Answer and direct phone calls mails or teams requested respond to general inquiries (mails or teams communications) and support administrative requests.
• Ensure front desk and lobby areas are maintained with a professional presentation and that any applicable requirements are met.
• Support and coordinate events requirements with business and/or IFM events team ensuring requirements are met and delivered according with IFM scope service.
• Support parking issues with the Administration.
• Assignment of parking spaces to employees
• Record employees attendance at offices.
• Maintain and keep current Standard Operating Procedure (SOP) manual for the Lobby Area.
• Maintain and keep current Standard Operating Procedure (SOP) manuals for the Lobby Area.
• Enter service requests or update as work completion status changes in work order system.
• Coordinate and assist with Lobby and/or general maintenance issues to include entry of system.
• Provide access to Tier Two IFM Providers to carry out maintenance work in accordance with site EHS systems and procedures.
• Monitor staff and visitors who enter secured areas. Contact FC immediately for all types of security breaches and problem situations.
• As necessary commence emergency procedures in a manner consistent with assigned location emergency response plans.
• Complete the reports that are required according with the role
• To meet the requirements that GE HealthCare requires as an AEO

Requirements

• English and Portuguese professional written and speaking level.
• Bachelors degree in customer services careers or field related.
• Experience on customer services

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.