VP On-Wing & Field Services

Job Description

Job Description

On-Wing Services is the organisation that delivers on and near wing maintenance services through our trusted network of suppliers as well as leading our highly valued part 147 customer training organisation. It is an integral part of the Aftermarket Operations organisation keeping aircraft generating revenue through the timely accomplishment of maintenance tasks and training airlines across the globe. The demand for these services is ever increasing and customer expectations keep rising.

The VP On-Wing and In-Field Services leads an organisation of 30 employees to manage the relationships with our supplier base in particular our key partners of HAECO and SIAEC and to deliver training across the globe. The role is to lead inspire and coach the supplier management and part 147 customer training organisation. It is accountable for ensuring that customer commitments are met in full measured against agreed HSE quality cost delivery people and responsiveness standards. Ensuring the organisation operationally performs is at the heart of day to day activity but the vision to transform the services will be what makes the successful candidate standout.

Key Accountabilities
- HSE - Drive towards a performance and culture of Zero Harm. Accountable for the compliance to safety standards for all team members in the area. Drive the environmental safety and wellbeing plan deployment for the area and deliver performance targets.
- PRODUCT SAFETY - Accountable for ensuring that all work is carried out in compliance with the required standard to ensure conformance to the engineering specification and for promoting a product safety culture in the organisation.
- QUALITY - Drive to Zero Defects. Work with all functions to reduce risks and drive product and service right first time. Ensure compliance to all relevant company legislative and technical policies and standards.
- COST - Develop and manage agreed people budget (headcount productivity absenteeism). Understand and manage the organisation budget and work with the team to drive productivity and reduce consumable cost.
- DELIVERY - Deliver our products and services to customer commitments on time. Plan using load and capacity tools and manage bottlenecks and constraints within the supply base.
- PEOPLE - Optimise the capability and capacity of the supply base. Develop and motivate team members ensuring they are trained capable and effective.
- LEAN - Ensure that all relevant Production System minimum standards are fully deployed and sustained within the business in support of performance objectives and coaching the team to fully participate in continuous improvement.
- LEAD - Inspire the supplier management team to consistently deliver high levels of performance through facilitation coaching and the demonstration of lean leadership behaviours. Motivate delegate and empower team members to act and make their own decisions.
- ASSETS - Optimise the performance of assets in order to maximise supplier performance and meet current and future customer demand. Understand current constraints and develop a future state.
- DIGITAL SERVICES - Understand the digital systems and process we use to drive our Aftermarket activity. Be competent in the use of the tools to manage area and people performance and leads compliance to digital standards and processes. Ensures business strategy aligns to RR digital manufacturing standards and strategy.

Key Experiences and any Qualifications
- Has Company wide outlook and exposure to different challenges cultures and ways of working.
- Understanding/knowledge of multiple disciplines demonstrating breadth of experience. Appreciation of product integrity.
- Has a proven track record delivering improved supplier performance in both favourable and unfavourable conditions utilising cross-functional teams.
- Management experience in an engineering industry is ideal but not essential.

- Part 145 and or Part 147 experience is desirable but not essential.
- Attended higher education and/or leadership development programmes.

Grade - Level B

Hiring Manager - Adrian Cuthell

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