Sr. Claims Representative - Property

• Remote and hybrid flexibility and technology to support remote work
• Generous time off program starting at 22 days of PTO and13 paid holidays (includes a floating holiday and winter closure)
• Highly competitive medical dental and vision plans including FSA and HSA account options
• 401(k) plans with a generous match and safe harbor contributions upon eligibility
• Paid parental leave
• Wellness programs including incentives and an In-Shape Family Fitness discount
• Opportunities for professional development training and leadership skill-building
• Critical illness accident life pet short term and long-term disability insurance options
• Employee Assistance Program (EAP) for support navigating day-to-day challenges

• Collaboration:Proactively engages with an iterative mindset to enhance ideas and achieve organizational results; Cultivates relationships builds partnerships shares and learns without boundaries.

• Service:Focusing on meeting needs and exceeding expectations for those served inside and outside the organization.

• Respect:Embracing others for their true authentic self; nurture and promote an environment that values diversity of thought input experience and expertise.

• Problem Solving:Applies analysis creativity resilience and logic to reach optimal outcomes; develops and implements solutions.
• Courage:Appropriately engages in hard conversations; asks tough questions without hesitation; provides timely empathetic and constructive feedback.
• Decision Making:Decides with intention reflection and reason while maintaining a big-picture mindset; clarifies purpose evaluates alternatives and analyzes risks.

• Evaluating and making determinations on issues related to coverage;
• Arranging for retention and review by coverage counsel on coverage related issues;
• Investigating and making determinations related to cause and origin of loss;
• Gathering key evidence witness statements and early retention of legal counsel to optimize successful subrogation
• Retaining and supervising outside adjusters legal counsel and other vendors to ensure efficient and timely adjustment of claims;
• Managing and oversight of related losses and policyholders arising from a single event with varying complexities damages and exposures;
• Evaluating and establishing appropriate case reserves;
• Attending directing and coordinating meetings with policyholders vendors involved parties and consultants;
• Attending trials mediations and settlement conferences;
• Negotiating claims resolutions with policyholders and involved parties;
• Identifying managing negotiating and resolving all issues related to subrogation of claims;
• Developing and documenting strategic plans and case evaluations;
• Reviewing vendor bills to ensure they meet the strategic plans and budgets developed by the file handler and authorizing payment;
• Identifying and evaluating possible responsibilities of third parties for subrogation recovery and managing all subrogation activity through trial; and
• Determining salvage value of damaged property contents and arranging for storage sale or appropriate disposal.

• High school diploma or GED required
• At least 10 years property and general liability claims experience; or equivalent combination of education and experience.
• Advanced knowledge of property and general liability coverage
• Knowledge of subrogation and salvage principles and the ability to review interpret and apply insurance contracts commercial leases and make coverage decisions.
• Experience in identifying and reporting fraud and knowledge of state specific SIU requirements.
• Ability to assemble coordinate and manage a CAT team in the event of a disaster.
• Demonstrated record of accomplishment of successful negotiation and resolution of issues with policyholders legal counsel claimants and third parties.
• Excellent interpersonal verbal and written communication skills.
• Experience supervising outside adjusters attorneys and contractors.
• Demonstrated diplomacy and tact while interacting with all levels within and outside of the organization.
• Demonstrated ability to perform job duties independently exercise good judgment and professionalism; and maintain confidentiality.
• Strong computer skills including the ability to operate Windows/Microsoft Office and a general claims system.

• Associates or Bachelors degree with courses in insurance preferred.
• Commercial property insurance and in-person negotiation experience preferred.
• Experience with claims management and estimating software programs preferred.

• Constantly standing bending sitting knelling.
• Occasional overnight and air travel.

We Are CDA

Over our 150-year history the California Dental Association (CDA) has become a leader in oral health throughout California and the country. Today we continue to support our community of over 27000 dentists through our family of companies which include The Dentists Insurance Company (TDIC) TDIC Insurance Solutions Rotunda Partners and the CDA Foundation. At CDA we value individual talents encouraging a diverse collaborative and innovative work environment fueled by new ideas. As our organization continues to grow we invite you to be a part of whats next.

CDA is an equal opportunity employer and is committed to the principle of equal employment opportunity for all employees and providing a safe work environment. CDA does not tolerate discrimination or harassment and all employment decisions are based on job requirements and individual qualifications without regard to race color religion national origin age gender gender identity or expression sex ancestry citizenship status mental or physical disability genetic information sexual orientation veteran or military status. If you have a disability or special need that requires accommodation please contact us at

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