The candidate will be working as a member of the Sub-Same Day (SSD-Direct) delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic tactical cross-functional and technology projects and programs within Amazon Supply Chain. This roles requires scoping and creating project plans developing processes coordinating and driving execution resolving conflicts and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
- Manage full life cycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy tactically driving teams in and outside of your organization to deliver
- Define the program (mission vision tenets) set objectives analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment seeking to understand business problems automation limitations scaling factors boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source allocate and coordinate resources
- Partners with customers internal/external teams and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams processes and systems helping teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood or documented ineffective cross-team collaboration long-term impact(s) from third-party solutions security not considered insufficient stakeholder review etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers business leaders and executive team to communicate and impact critical business initiatives
- Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Roll up your sleeves and do whatever is necessary; general manager/ owner mentality
- Create communicate and manage budget for projects
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience using data and metrics to determine and drive improvements
- Knowledge of SQL at an intermediate level including: compile queries subqueries aggregation/grouping data modification etc.
- 5 years of program or project management experience with a focus on network capacity.
- Masters degree or MBA in relevant fields.
- Specific experience in driving process improvements in network capacity.
- Technical aptitude and familiarity with complex systems.
- Strong analytical skills and ability to work with large complex datasets.
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103900/year in our lowest geographic market up to $181400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.