Pre-Sales Clinical Specialist, Ventilation (Texas)

The Pre-Sales Clinical Specialist will primarily perform product demonstrations and evaluations for clinical acceptance interacting directly with customers to provide advanced clinical ventilation application information training and support. The role will collaborate with sales operations technical personnel and other Nihon Kohden team members to deliver customer experiences that meet or exceed expectations while assuring full compliance and efficient control of expenses. Pre-Sales Clinical Specialists will also collaborate in support of customers post sales and long-term customer management as availability permits.

Essential Fuctions and Main Duties

• Responsible for reviewing all training materials achieving a score of 90% initially and then annually on Product Knowledge Assessment as well as to be an expert on the operation of the NKV Series Ventilator Systems which includes being able to teach end-users how to use and apply the device on patients.
• Responsible for delivering product demonstrations and managing clinical evaluations of all products
• Responsible for ensuring delivery of equipment itemization of contents electrical testing by hospitals Biomed and any other requirements have been completed prior to start of product evaluation or new product installation as well as providing on-going and documentation.
• Responsible for providing ongoing clinical customer support either in person or by telephone.
• Responsible for making travel arrangements according to company policies and completing expense reports within designated timeframe.
• Responsible for remaining clinically knowledgeable and competent and for maintaining an active respiratory therapy license and Registered Respiratory Therapy Credential.
• Proactively advise coordinate and communicate between Customer and all necessary Nihon Kohden resources to resolve complex Ventilation team issues to ensure timelines are met.
• Adhere to all company policies procedures and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

Qualifications

Education / Certification / Experience Required

• Masters or bachelors degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
• Valid unrestricted respiratory therapy license issued within the United States
• Active NBRC Registered Respiratory Therapist (RRT) Credential
• Valid drivers license and good driving record are required
• 3 years of clinical specialist experience required with respiratory critical care device company.
• Well-rounded critical care experience with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues
• Level and compensation depend on location experience education and skills

Competencies

• Excellent communication skills both verbal and written including customer service and organizational skills
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Ability to read analyze and interpret equipment manuals to effectively to present complex information to customers and Nihon Kohden personnel
• Working knowledge of Windows PCs proficient in Microsoft Outlook email applications and efficient with Word Excel and PowerPoint Office programs
• Hazardous physical chemical and biological agent exposure is possible
• Ability to be flexible with schedule and ever-changing working environments
• Must be self-motivated and can be managed remotely
• Must be able to communicate verbally and in writing and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Compensation

Your Total Target Compensation (TTC) is composed of a $110000 base salary plus incentives for achieving defined business goals including commission bonus business objectives or combination thereof.

Perks and Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m. MondayFriday unless otherwise stated by the department manager. Holiday weekend and evening work hours may be required. May be expected to be available by phone 24/7 days a week. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion.

Physical: Generally may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting carrying up to 40 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity color vision. More specific details may be provided as needed or requested.

Travel: Approximately 80%

Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities and to achieve the necessary vendor credentialing. As part of this process it is typically required to provide proof of vaccinations (including for COVID-19) and related personal medical information and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination harassment and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications experience and business needs without regard to legally protected characteristics. This policy applies to all employment actions including recruitment hiring promotion compensation training and other workplace practices.

Nihon Kohden America complies with all applicable federal state and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at .