College Services Advisor - Maternity Cover
College Services Advisor - Maternity Cover
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Job Description
College Services Advisor - Maternity Cover
Reference Number: JR249670
Location: University of Essex International College Colchester
Working Pattern: Full Time 37.5 hours per week
Contract Type: Fixed Term Contract Until June 2026
Number of roles: 1
Salary: 25000 per annum pro rata
We are looking for a College Services Advisor to join our team at the University of Essex International College. The University of Essex International College is based on the University of Essexs Colchester Campus a vibrant and inclusive setting surrounded by beautiful parkland and just a short distance from the historic town centre. The College works in close collaboration with the University of Essex preparing international students for undergraduate and postgraduate study across a wide range of subjects while equipping them with the skills and qualities needed for future success.
You will play a key role in supporting student success and delivering an outstanding experience from the moment learners join the College through to their progression to university. Working as part of our dedicated College Services team you will help ensure that every student receives the guidance advice and practical support they need to thrive.
This is an excellent opportunity for an exceptional Customer Service professional who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here. If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role
Ability to deliver excellent customer service skills.
Good verbal and written communication.
Strong interest in working in education and in particular with international students.
Confident with IT in particular Microsoft Excel.
Excellent organisational skills and the ability to manage time effectively.
Willingness to work flexibly.
Experience of working as part of a team to achieve goals.
Attention to detail.
Ability to take initiative.
A strong commitment to Equality Diversity and Inclusion.
A strong commitment to Safeguarding.
What we do
In the UK we operate 9 campus-based colleges in partnership with Bournemouth University University of Glasgow University of Liverpool Nottingham Trent University University of Nottingham University of Brighton University of Essex University of York and University of West of England Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.
What we offer
As well as a competitive salary hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:
28 days annual leave*
Big discounts on Kaplan courses for you and your family
24/7 confidential helpline providing counselling and other support services
Company pension contributions
Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels
Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter no later than 11pm on 14th September 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Additional Application Information
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including childrens barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young addition to the DBS check for roles that include teaching or coaching a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team .
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International Pathways were dedicated to fostering a diverse equitable and inclusive global workforce. As equal opportunity employers we ensure fair treatment for all employees safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010 and beyond.
We actively welcome individuals from varied backgrounds to apply for roles within our organisation appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups including diverse racial and ethnic backgrounds LGBTQ individuals women people with visible and hidden disabilities and individuals of any age or family status.
Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Employee Resource Group
Furthermore we proudly endorse and providea platform for our Employee Resource Groups such asKaplan Pride Higher Ground Race Ethnicity and Cultural Heritage Group and Parents and Carers. These groups serve as vital forums for support connection and advocacy within our company.
#LI-EB1Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
