IT Service Specialist
IT Service Specialist
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Job Description
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
About the job
We are a team of 12 local IT specialists part of a larger global IT organization and we make sure day-to-day operations run smoothly while keeping communication flowing across the this role as IT Service Specialist you will provide proactive IT support improve services and communication and help drive positive change for your colleagues every day.
In this role you will:
- Deliver first- and second-level IT support to end users.
- Manage user accounts access and permissions.
- Set up maintain and patch devices.
- Log incidents manage tickets and ensure timely follow-up.
- Maintain meeting-room printing and other office technology facilities.
- Support inventory purchasing and asset management.
- Enforce IT policies and procedures.
- Collaborate with global IT service functions for support and process management
- Participate in IT projects and collaborate with business teams to drive improvements.
- Actively communicate IT updates and initiatives to the business.
You will be supporting a diverse range of users across the organization from colleagues in production and the warehouse to those in finance sales and other departments. This variety means no two days are the same and you will gain exposure to a wide range of systems needs and challenges.
We have a strong positive department culture with clearly defined roles and responsibilities. A key component to our success is our team spirit and room for personal development.
What you know and who you are
You bring energy drive and a proactive mindset to your work. Ideally your experience comes from support coordination or a similar role where you have interacted with people solved problems and helped improve processes.
You see IT service as more than just reacting to ticketsyou anticipate needs and take initiative. You are eager to challenge existing ways of working and actively contribute to enhancing IT services and communication for the business.
You are a natural communicator able to explain IT concepts clearly and be a visible approachable presence for colleagues. You thrive in a collaborative environment and always prioritize delivering a great user experience. Bonus points if you have experience with SharePoint or building IT service/communication sites.
For more information please contact
Anabela Leite Talent Acquisition Partner
Please submit your application no later than September 21st 2025. We review applications on a rolling basis so we encourage you to apply as early as possible. We may close the job advertisement earlier if we find the right candidate. Applications sent directly via email will not be considered due to GDPR regulations.
At Alfa Laval we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations for this particular role we are prioritizing candidates who are currently residing in Kolding or have an established presence in the area.
Our commitment to integrity
We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments. Upon application you will be invited to play the assessment games and completing them is mandatory.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
