Virtual Administrative Assistant

Job Summary

We are seeking a highly organized and proactive Virtual Administrative Assistant to join our team on a full-time permanent basis in South this remote role you will provide essential administrative support to our team and clients ensuring efficient operations and exceptional service delivery. This is an excellent opportunity for a detail-oriented individual to thrive in a dynamic technology-driven environment.

Key Responsibilities

• Manage calendars schedule meetings and coordinate appointments across multiple time zones.

• Handle professional email correspondence including drafting responding and prioritizing communications.

• Perform data entry maintain accurate records and update databases or CRM systems (e.g. Zoho Salesforce).

• Prepare and format documents reports and presentations using Microsoft Office or Google Workspace.

• Assist with basic bookkeeping tasks such as expense tracking or invoice preparation if required.

• Organize virtual meetings via platforms like Zoom Microsoft Teams or Google Meet including minute-taking.

• Conduct research and compile information to support team projects or client needs.

• Ensure compliance with South Africas Protection of Personal Information Act (POPIA) in handling sensitive data.

• Provide excellent customer service addressing client and team inquiries promptly and professionally.

• Support ad-hoc administrative tasks to enhance team productivity.

Qualifications

• National Senior Certificate (Matric) or equivalent; a tertiary qualification (e.g. Diploma or Certificate in Office Administration Business Management or related field) from a recognized South African institution is preferred.

• 0-2 years of administrative experience (including internships freelance or part-time roles).

• Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and Google Workspace (Docs Sheets Calendar).

• Familiarity with scheduling tools (e.g. Calendly Doodle) or CRM platforms is an advantage.

• Excellent written and verbal communication skills in English; proficiency in additional South African languages (e.g. Afrikaans isiXhosa) is a plus.

• Strong organizational skills with a keen eye for detail and accuracy.

• Ability to work independently in a remote setting with excellent time-management skills.

• Reliable high-speed internet connection and a professional home office setup.

• South African citizenship or valid work permit.

• Basic understanding of South African data protection regulations (e.g. POPIA) is beneficial.

Salary and Benefits

• Salary Range: ZAR per month based on qualifications skills and location.

• Comprehensive benefits package including medical aid and pension contributions.

• Paid time off including South African public holidays.

• Access to online training and professional development opportunities.

• Opportunities for career advancement within our growing organization.

• Flexible remote work environment with access to modern collaboration tools.

Application

If you are a dedicated and tech-savvy individual ready to excel as a Virtual Administrative Assistant we invite you to apply for this rewarding opportunity with Water Tower Group. Join us in delivering outstanding administrative support to our clients and team across South Africa. Apply by submitting your CV relevant certificates and a cover letter