Front Desk Supervisor
Front Desk Supervisor
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Job Description
Hotel :
Springdale Holiday Inn1500 South 48th StreetSpringdale AR 72762Full timeCompensation Range : $17.00- $17.85 HourlyCompensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors.
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Job Description
What You Will Do
- Supervise daily front desk operations ensuring smooth check-ins check-outs and everything in between.
- Coach train and motivate front desk associatesyoure the teams go-to guru.
- Handle guest concerns with grace urgency and a can-do attitude that sets the tone.
- Monitor cash handling shift reports and compliance with brand and safety standards.
- Jump in wherever neededwhether thats answering phones updating the reader board or helping with VIP arrivals.
What We Are Looking For
- Customer service and leadership experience Youve led teams kept things calm under pressure and know how to create a welcoming vibe.
- Strong communication skills Youll coordinate with guests staff and other departments like a pro.
- Detail-oriented and organized From shift reports to guest requests you keep the little things from becoming big problems.
- Tech confident Hotel systems emails reportsnothing fazes you.
- Able to lift 50 lbs and stay on your feet Because leading by example sometimes means grabbing a luggage cart.
Why Atrium:
Hear it from Maria: For anyone considering a career with Atrium I highly recommend it. The company is big on internal promotions and there are always opportunities to grow whether it happens right away or down the road.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
Manager
Employment Type
Full-Time
