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Product Manager

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Job Location drjobs

Minneapolis, MN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Product Manager

Kipsu is looking to hire an analytical driven and curious individual with one to three to five years of product experience to come be part of a dedicated fast-moving product team and play a role in defining new first-to-market capabilities at a pioneering Minnesota-based technology company.

The OpportunityWith the service world becoming increasingly automated and people being replaced by bots Kipsu leads instead by bringing humans paired with technology to the forefront of service. Kipsu provides a new way for businesses and guests to engage through real-time digital channels transforming what it feels like to give and receive great customer service.

What Youll Do
As a Product Manager on our collaborative and motivated team youll have the chance to:
  • Develop deep expertise in our product how customers use it and how we maintain our position as a best-in-class solution.
  • Partner with customers and stakeholders to deeply understand problems conduct business analysis and uncover opportunities for innovation.
  • Collaborate across internal and external teams to identify needs design integrations and deliver seamless system solutions.
  • Define product enhancements by writing clear requirements and shaping solutions that expand our presence in existing and emerging markets.
  • Work deep in the details of functionality user needs and requirements and zoom out to broader scoping and strategy that delivers on customer and business needs.
  • Apply both product and technical knowledge when engaging with customers and designing solutions that integrate into their daily workflows
  • Work closely with engineering QA and design teams to refine requirements manage backlogs and ensure delivery of high-quality features.
  • Contribute to strategic product planning as the company scales adds new capabilities and enters new markets.
  • Help launch new product features scaling adoption from pilot customers to broader rollouts while gathering feedback to improve.
  • Leverage data and insights both quantitative and qualitative to inform product roadmaps and execution.
  • Drive your work with ownership and accountability aligning day-to-day priorities with team and company goals while adapting to change.
What Were Looking For
  • 3 years of experience in software product development ideally in B2B SaaS or technology.
  • Comfortability working in a fast-paced collaborative environment that adapts to change.
  • Curiosity and eagerness to learn willing to dive into new technologies systems and user needs.
  • Strong attention to detail in writing communication and product requirements.
  • Skilled at analyzing data mapping user journeys and defining clear product requirements.
  • Ability to synthesize problems and design solutions that align with broader business goals.
  • Proven experience in managing dependencies prioritizing scope and balancing trade-offs.
  • Strong collaboration skills able to build trust align stakeholders internally and externally and influence without authority.
  • Excellent communicator through written visual and verbal channels; capable of simplifying complex ideas for both technical and non-technical audiences.
  • Technical aptitude with comfort in conversations about APIs integrations and data to inform product design.
  • Data-driven decision-maker who uses both quantitative and qualitative insights to inform and drive decisions
  • Willingness and adaptability to flexing outside their lane - were a growing team and wearing many hats is a norm.
Bonus points for experience in:
  • Working in the hospitality industry or related technologies
  • Having an entrepreneurial streak or a history of working at startups or on side projects
  • Having an engineering background whether software chemistry mechanical civil etc.
  • Experimenting with technology making websites or designing applications
  • Familiarity with software development methodologies
WHAT MAKES KIPSU DIFFERENT
  • Were a solid stable company and we enthusiastically embrace our founding startup spirit everyone pitching in and working to the same goals.
  • Our culture We have a team of highly motivated colleagues who are all in it together. We all succeed as one and we all learn from our mistakes holding our interdependence in high regard.
  • Our unique philosophy we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms.
  • Remarkable growth with nearly a decade of advancement we continue to accelerate. Its an exciting time to be here.
WHY YOULL LOVE IT HERE
  • Unity Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better.
  • Transparency Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO.
  • Trust Our team members are given the trust and license to excel at their jobs and are supported along the way to continuously grow.
  • Mentorship - We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth.
  • Respect Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities.
  • Purpose Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers work in their own professions. Our goals are explicitly tethered to our mission of building relationships.
We are proud to offer a competitive suite of benefits including: health insurance dental insurance vision insurance 401K with a company match unlimited/responsible vacation time life insurance flex spending account and commuter benefits.
Connect:
To apply please submit your resume online or via and in your cover letter answer the following questions.
  • Tell us about an app piece of software or technology that you find to be innovative or otherwise cool. Describe how it works and why you think its great.
  • How has your past work experience set you up to excel as a Product Manager at Kipsu We want to hear all about the amazing things youve worked on your successes and your failures.
One last thing At Kipsu we believe that our values success and future as a leader in our industry require a vibrant and diverse workforce. We seek to attract top talent that share our values and to build an environment that is inclusive and welcoming of all backgrounds. Applicants and team members at Kipsu are treated without regard to their race color religion sex or national origin. Accordingly all qualified applicants to this position will receive equal consideration.

We look forward to hearing from you!



Required Experience:

IC

Employment Type

Full Time

Company Industry

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