Student Information Systems (SIS) Department Manager - Technology Department

Vacancy -Student Information Systems (SIS) Department Manager

Reports to: Executive Director of Technology

FLSA Status:Exempt

2025-2026 Salary Scales:

Start Date: December 1 2025

Classification

Professional Services (PF4) Scale - 260 days per year 8 hours per day.

Summary

The Student Information System (SIS) Department Manager provides support and training for the end users of student information and demographic data; coordinates with various departments to maintain student data systems and data integrity; Manages SIS department staff monitoring calendars projects timelines and time clock; Manages existing and develops new reports queries and/or scripts; and supports the data entry needs for multiple time sensitive reports to state and federal agencies requiring student data.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Identifies diagnoses and resolves problems for users of the Augusta County Public School Districts Student Information System (currently Infinite Campus)
• Monitors identifies and prioritizes SIS questions submitted within the SIS help ticket system.
• Provides one-on-one end-user SIS problem resolution over the phone e-mail or remotely as needed.
• Creates SIS reference materials for dissemination to end-users including but not limited to Registrars Secretaries and Teachers.
• Assists with maintaining SIS data integrity by running reports to identify potential data errors.
• Assists with system maintenance by running regular system processes daily weekly or monthly as needed. Maintains and adheres to the schedule for these system responsibilities.
• Performs basic SIS setup for schools before the start of the new school year. Assist administrative staff to facilitate the New Year Rollover and Year End Closeout.
• Provides setup assistance for new features within the system including the testing of these features prior to adoption in the live environment.
• Assists in the delivery of SIS training to new employees and existing employees including but not limited to professional development for large group small group and drop-in settings.
• Tests newly created reports and posts to the appropriate place within the SIS for end-users.
• Performs basic data queries and responds to K-12 data inquiries from staff.
• Grants SIS access to end-users with the appropriate level of system security. Resets passwords as needed.
• Stays current on state and federal student data reporting requirements for the purpose of ensuring accurate and compliant data submission.
• Adheres to information security policies and regulations (FERPA HIPAA COPPA etc.)
• Maintains integrity of confidential information relating to students staff or district patrons.

Additional Functions

• Assists in management of SIS data from multiple sources including internal external and third party data.
• Assists in management of user accounts and access privileges for the SIS.
• Supports the development of queries SSRS reports and SQL scripts. Provides procedures for delivering specific student data including sanitation practices for accurate data.
• Demonstrates professionalism and appropriate judgment in behavior speech and dress in a neat clean and appropriate professional manner for the assignment and work setting.
• Maintains regular and consistent attendance and punctuality.

Supervisory Responsibilities

Manages SIS department staff monitoring calendars projects timelines and time clock

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelors degree with a minimum of two years experience supporting users on student information and data systems; extensive experience using T-SQL Python PowerShell Google Workspace and MS Excel.
• Familiarity working with but not limited to;
• FileMaker Access or other database software
• Large scale datasets
• Presentation software
• Word processing software
• Task management system (currently Asana)

Desired Skills

Bachelors degree in Information Technology Computer Science related field. or at least 5 years related experience and/or training; or equivalent combination of education and experience.

• Minimum of 1 year of experience working with SIS systems or similar enterprise-level systems (e.g. Infinite Campus PowerSchool.)
• Strong technical skills in troubleshooting and data analysis.
• Excellent communication and interpersonal skills with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Proven ability to work independently and prioritize multiple tasks simultaneously.
• Detail-oriented and highly organized with a strong commitment to accuracy and quality.
• Ability to work effectively in a team environment and collaborate with diverse stakeholders.
• Project management experience.
• Experience with data analysis and reporting tools.

Language Skills

Ability to read analyze and interpret common technical journals reports and legal documents. Ability to respond to common inquiries or complaints from administrators teachers regulatory agencies or members of the learning community. Ability to effectively present information to top management public groups teachers and school board.

Mathematical Skills

Ability to apply advanced mathematical concepts such as exponents logarithms quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution determination of test reliability and validity analysis of variance correlation techniques sampling theory and factor analysis.

Reasoning Ability

Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates Licenses Registrations

Hold a valid Virginia drivers license

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to use hands to finger handle or feel. The employee frequently is required to stand reach with hands and arms and talk or hear. The employee is occasionally required to walk sit or stoop. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision color vision depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Terms of Employment

Per contract and Augusta County School Board Policy Manual

Evaluation

Performance on this job will be evaluated in accordance with school board policy and administrative regulations on evaluation of personnel.

8/27/2025

Required Experience:

Manager