Product Manager (BSS Comarch Technical Owner)
Product Manager (BSS Comarch Technical Owner)
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Job Description
As a BSS Comarch Technical Owner you serve as a strategic tech advisor collaborating with business and engineering teams to support companys objectives and strategies. You play a pivotal role in designing implementing and optimizing BSS Comarch system across Inpost Group with 1000 active users on a daily basis in multi country configuration. You align billing solutions with organizational goals of the Group. The architect oversees the technical design including data models workflows and integrations with third-party systems like logistics ERP and CRM systems. You ensure the billing system meets data governance security and compliance standards. By collaborating with development teams (internal and external) you guide the configuration and customization of BSS Comarch functionalities. You maintain system documentation including architectural diagrams integration frameworks and operational workflows. You also lead efforts to troubleshoot optimize performance and resolve system-related issues. You support the implementation of analytics and reporting capabilities enabling actionable insights and data-driven decisions.
The architect stays updated on BSS and billing trends emerging technologies and best practices ensuring the system evolves to meet changing business needs. This role conducts training sessions to empower end-users and drive system adoption. It also involves managing vendor relationships and overseeing the deployment of updates and patches.
This position requires strong communication and collaboration skills to work effectively with cross-functional teams translating business requirements into technical solutions. The BSS Comarch System Architect must balance technical expertise with a business-focused mindset ensuring the system delivers tangible value
Responsibilities
- Provide BSS Comarch technical expertise for billing & CPQ implementation across business and technical teams.
- Lead on the technical aspects of the billing platform implementation.
- Co-design (with vendor) and support implementations of solutions that align with the organizations IT strategy and the broader objectives of the InPost Group (spanning 7 countries in a multi-organization setup with 1000 active users) ensuring scalability security and operational efficiency.
- Collaborate with other Inpost teams to design and deliver complete Lead-2-Cash solutions (Comarch BSS & MS Dynamics CRM).
- Collaborate directly with the vendors technical team to clarify requirements address any issues and make necessary adjustments to the system.
- Oversee and coordinate internal (interfaces logictics) and external teams responsible for the development deployment and ongoing maintenance of BSS implementations.
- Convert business requirements (such as product configuration and its pricing rules) into clear technical tasks that can be understood and executed by the tech teams.
- Lead workshops and other collaborative activities to gather requirements and share knowledge.
- Prepare presentations and demonstrations for billing-related initiatives showcasing solutions and value.
- Help troubleshoot complex issues related to user access workflows and other configuration or integration aspects.
- Technical ownership of the system after go-live
Qualifications :
- Bachelors degree in Information Technology (IT/ICT) or a related field or equivalent experience.
- 6 years of experience as a Software Engineer Technical Consultant or Architect.
- Experience with BSS Comarch implementations would be an asset (Product Catalog Billing Billing Mediation).
- Working knowledge of Product Catalog architecture understanding concept of specification offering usage and other entities would be an asset.
- Experience with logistics would be an asset.
- Comfortable using SQL to check data where applicable understand and write SQL code.
- Experience with integrating multiple enterprise systems such as CRM ERP data warehouses and event streaming platforms.
- Ability to understand technical documentation and ask questions or challenge assumptions when needed.
- Familiarity with UML and BPMN for documenting workflows and system processes.
- Working experience in monitoring system health improving performance and resolving bottlenecks in large enterprise systems.
- Experience in project planning managing budgets and working with both Agile and Waterfall methodologies.
- Fluency in English for both verbal and written is a must.
- Relationship-building skills and a proactive problem-solving mindset.
- Great communication skills are a must.
Additional Information :
Why Join InPost Group
- Opportunity to work in a diverse international and cross-functional environment along with leading experts.
- Fulfilling careers with a range of benefits for employees and invests in providing training opportunities for their development.
- You are involved in technology monitoring and choices
- Our software will be used by millions of users making a significant difference in their lives
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
