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Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.
RESPONSIBILITIES
Leadership and Direction
Identify and communicate the actions needed to implement the functions strategy and business plan within the business area or department; explain the relationship to the broader organizations mission vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Customer Relationship Development / Prospecting
Develop and implement a relationship management plan for strategic complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
Sales Opportunities Creation
Develop a personal network of senior managers within the business sector and represent the organization at business sector events. Obtain market intelligence promote the organization and enhance its reputation.
Sell Customer Propositions
Lead a cross-functional internal team (for example technical commercial and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the customers mid- to long-term needs at a national/key operating unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow. OR Review and authorize complex sales proposals from team members that deviate from standard terms escalating issues to senior management where appropriate.
Promoting Customer Focus
Develop internal marketing plans and work collaboratively with other departments to improve internal relationships in a large organization and to build strong external customer relationships.
Customer Relationship Management (CRM) Data
Oversee the implementation and maintenance of the customer relationship management system within the area of responsibility identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
Policy Development & Implementation
Develop procedures and interprets and applies policy for area of expertise to achieve specified outputs or advise the wider business on application of policy then monitor implementation of those procedures within the organization.
Organizational Capability Building
Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities. Implement the organizations formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organizations talent pool.
Functional Strategy Formation
Lead the development and implementation of strategy for an important area of responsibility within a function anticipating complex issues challenges and opportunities and ensuring integration with wider functional strategy.
Business Planning
Contribute to the development of annual and longer-term business plans; forecast performance against business Key Performance Indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.
Budgeting
Develop and/or deliver budget plans with guidance from senior colleagues.
Operational Compliance
Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organizations policies and relevant regulatory codes and codes of conduct.
Behavioral Competencies
Manages Complexity
Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex ambiguous situations.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example uses customer feedback and data to drive continuous improvement; creates an environment in which team members feel a strong sense of ownership and accountability toward creating the best possible customer experience.
Instills Trust
Gains the confidence and trust of others through honesty integrity and authenticity. For example is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. For example encourages coworkers and external partners to work together as a team and makes sure they get credit for doing so. Encourages people to share their honest views responds in a non-defensive way when they do.
Skills
Planning and Organizing
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning organizing prioritizing and overseeing activities to efficiently meet business objectives.
Action Planning
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Knows the Buying Influences
Uses comprehensive knowledge and skills to act independently while guiding and training othersto accurately identify and understand the key buying influences pertaining to an opportunity.
Adaptive Mindset
Works at an advanced level to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance.
Builds Rapport
Uses comprehensive knowledge and skills to act independently while guiding and training othersto quickly and effectively establish trust within the buying centers in the clients organization.
Commercial Acumen
Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
Customer-Focused Approach
Uses comprehensive knowledge and skills to act independently while guiding and training othersto orient the sellers organization around delivering to the key needs of their customers.
Initiates Compelling Sales Conversations
Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
Manages Buyer Indifference
Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
Policy and procedures
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing monitoring interpreting and understanding policies and procedures while making sure they match organizational strategies and objectives.
Policy and Regulation
Works independently and provides guidance and training to others while interpreting and applying comprehensive knowledge of laws regulations and policies in area of expertise.
Strategic Planning
Applies comprehensive knowledge and/or skills to independently engage in strategic planning.
Understands Buying Influencer Needs
Uses comprehensive knowledge and skills to act independently while guiding and training others toquickly and accurately define the needs of the key buying influencers.
Understands Issues/Motivations
Uses comprehensive knowledge and skills to act independently while guiding and training others toquickly identifyand accurately articulatewhy a client does or does not want a change based on their business objectives and challenges.
Closes Effectively
Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
Effectively Presents Solutions
Uses comprehensive knowledge and skills to act independently while guiding and training othersto clearly present solutions that link directly to the key objectives and challenges important to the client.
In-Depth Questioning
Uses comprehensive knowledge and skills to act independently while guiding and training others to explorethe depth and breadth of a problem drawout the implications of not changing and helpclients self-discover and articulate the value of a solution.
Manages Resistance
Uses comprehensive knowledge and skills to act independently while guiding and training others toacknowledgea clients indifference and gainagreement from the client to discoverthe root causes of resistance.
Managing Change
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning execution and monitoring of business activities during times of change.
Negotiates Strategically/Tactically
Uses comprehensive knowledge and skills to act independently while guiding and training others tofacilitatethe commercial details of an opportunity such that both parties are satisfied with the value gained.
Negotiation
Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Project Management
Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost time and quality parameters.
Prospecting
Uses comprehensive knowledge and skills to act independently while guiding and training others to identify ideal potential clients.
Qualifying
Uses comprehensive knowledge and skills to act independently while guiding and training othersto spend the appropriate time for the size and potential of each opportunity.
Questions Strategically
Uses comprehensive knowledge and skills to act independently while guiding and training othersto uncover clients explicit needs and/or unforeseen opportunities and challenges.
Understands Customer Needs
Uses comprehensive knowledge and skills to act independently while guiding and training othersto articulate the customer needs in the customers business language and business context.
Verbal Communication
Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas request actions and formulate plans or policies.
Workflow Management
Works at an advanced level to orient work in a workflow to plan organize and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically works independently and provides guidance.
Education
Masters Degree or Equivalent Level
General Experience
Wide and deep experience providing expert competence (Over 10 years to 15 years )
Managerial Experience
Experience of planning managing and organizing resources within short / medium timescales within the overall policy framework. (Over 6 years to 10 years)
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
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Required Experience:
Manager
Full-Time