CTP Claims Support Officer - 6-Month Contract
CTP Claims Support Officer - 6-Month Contract
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Job Description
CTP Claims Support Officer - 6-Month Contract
Job No: 677019
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD
Max Term Full Time
Insurance
Pay Band 2
Were looking for a motivated CTP Claims Support Officer to join our Claims Operations this role youll provide essential administrative and support services across our CTP & Personal Injury Insurance teams helping us deliver a seamless experience for customers.
What youll do
- Process & manage incoming mail: scanning indexing distributing archiving and resolving return-to-sender/unidentified mail.
- Review & classify CTP & PI insurance documents to ensure accurate allocation.
- Prepare proof & dispatch outgoing correspondence to support claim lodgement & ongoing management.
- Handle sensitive claim information (e.g. medical records) with confidentiality and care.
- Support audits reviews and general administrative tasks as required.
- Maintain personal performance data while contributing to a positive collaborative team culture.
- Support process improvements training & assist other areas when needed.
What youll bring
- Strong attention to detail with analytical & problem-solving skills.
- Clear confident communication (both written & verbal).
- Customer-first mindset with a focus on accuracy & timely service.
- Proficiency with Microsoft Office & ability to learn internal systems quickly.
- Effective planning organisation & prioritisation skills.
- Adaptability to change & a proactive approach to teamwork and development.
What we can offer you
- Salary: $79500 (inclusive of 12% super).
- Leave benefits: Annual leave flexible leave options parental leave (20 weeks full pay or 40 weeks half pay) personal & loyalty leave.
- Hybrid working: Blend of on-site and work-from-home.
- Work-life balance: Time & support to thrive both professionally & personally.
- Staff discounts: Across Suncorp brands (AAMI Shannons Apia & more) 400 retailers.
- Recognition & rewards: Programs to celebrate your contribution.
- Career growth: Ongoing training development and clear pathways to progress.
- Inclusive workplace: Diverse supportive and values-driven culture.
- Community involvement: Opportunities to join initiatives like Spirit to Cure.
Its worth noting that specific benefits may vary depending on the role level and location of the employee. For more on our employee benefits Click Here
Why join us
At Suncorp our ambition is simple deliver the best outcomes for our customers our people & the communities we serve. Well support you with the right environment tools & opportunities to grow your career while making a meaningful impact.
Chase the sun. Apply online today.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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Employment Type
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