Executive Neuroscience Sales Specialist - Manhattan, NY

Seeking talent near: New York NY; Manhattan NY

Position Summary:

Responsible for all aspects of managing assigned sales territory including selling products and addressing customer needs.

Primary Responsibilities:

• Effectively impacts existing and new customers by providing exceptional value and service in an in-person setting which ultimately helps providers to identify and start appropriate patients on therapy.
• Educates physicians and physicians staff on the value of the Companys products for patient care in an effective and compliant manner.
• Utilizes knowledge critical thinking and dialogue skills to deliver meaningful customer experiences that result in satisfaction equity and loyalty.
• Anticipates identifies and appropriately addresses healthcare professionals (HCP) objections questions and concerns.
• Utilizes appropriate techniques to gain consistent access to customers.
• Utilizes appropriate sales aids clinical reprints approved brand content etc. according to training and compliance policies. Tailors appropriate resources and information depending on customer needs.
• Develops strong relationships with HCP customers including key opinion leaders (KOLs) within the territory.
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Analyzes sales potential and then executes in the territory to ensure appropriate calls reach frequency business meals speaker programs etc. to achieve consistently strong business results. Works within given budgets and policy guidelines.
• Analyzes evaluates and adjusts as needed to develop effective quarterly business/action plans.
• Prepares and submits timely reports of business transactions and keeps accurate expense account records.
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers. Acts as liaison between customers and Company when specific reimbursement questions arise.
• Communicates and collaborates with sales management and region/area teammates as well as cross-functional teammates (i.e. managed markets operations sales training marketing etc.) as business needs dictate.
• Attends conferences trainings exhibits meetings and product launches as required.
• Takes on leadership opportunities as appropriate and consistently operates with a positive collaborative attitude.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• May participate in the training of new Sales Specialists in the field.
• May participate in training activities during Area Regional and National meetings.
• Consistently carries out responsibilities with a high degree of excellence proficiency and professionalism.
• May participate in cross functional projects affecting area regional and commercial objectives.
• May provide mentoring support to new and/or junior Sales Specialists.
• Provides field strategic insights.
• Other duties as assigned.

Selling Responsibilities

• Proudly represent Acadia and its culture mission and values
• Meet or exceed sales expectations
• Exhibit a firm understanding of the selling process
• Develop and execute territory business plans
• Execute both in-person and virtual meetings prioritizing in-territory Face to Face customer interactions.
• Exercise professionalism leadership and teamwork at all times
• Adhere to all Acadia company policies.

Customer Service

• Partner and build relationships with customers in an in-person setting to understand and meet their needs including providing disease product and reimbursement information
• Interact and sell to the entire spectrum of applicable customer types including staff nursing physicians and other healthcare professionals
• Provide approved resources to customers as appropriate including product samples clinical trial data and patient brochures
• Manage relationships with important customers including key opinion leaders Acadia speakers local medical societies and advocacy groups long-term care facilities local and regional payers pharmacists etc.

Knowledge

• Develop deep neuroscience and Acadia product knowledge and an strong understanding of local and regional market trends
• Aggressively pursue ongoing personal development
• Earn a reputation throughout the neuroscience medical community as a subject-matter expert and a valued resource
• Disease state and product information expert
• Fundamental experience using Microsoft Office (Word PowerPoint Excel).
• Proficient competency utilizing web-based platforms (e.g. WebEx Zoom) for effective virtual customer engagement.

Qualifications:

• Bachelors degree required with an emphasis in the life sciences preferred.
• To qualify for Sales Specialist requires 3 years of sales experience with at least 1 year in pharmaceutical and/or other related healthcare sales with an emphasis on neuroscience preferred.
• To qualify for Sr. Specialist level requires a minimum of 5 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• To qualify for Executive level requires a minimum of 8 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.
• Experience with specialty distribution (specialty hub and reimbursement) partnering with customers/stakeholders such as key opinion leaders academic institutions centers of excellence hospitals long-term care nurses advocacy organizations and patients/caregivers in therapeutic areas such as neurology (movement disorders) and psychiatry (antipsychotics) strongly desired.
• Must be in good standing with the FDA and OIG.
• Demonstrated advanced selling skills and ability to dialogue effectively with customers
• Demonstrated strong leadership ability
• In depth knowledge of the Total Account Call and proficient ability to influence diverse customer types across the health care provider landscape.
• Strong understanding of payer dynamics including Part D access and Specialty Pharmacy/Hub distribution.
• Demonstrate a higher level of curiosity with strong coachability.
• Strong aptitude for change agility learning agility continuous improvement accountability and grit.
• Ability to effectively work independently and consistently deliver strong results in a highly empowered as well as fast-paced organizational environment.
• Strong persuasive selling and negotiation skills
• Strong interpersonal and communication skills
• Ability to build and maintain lasting relationships with key customers and build networks within the neuroscience community
• Ability to demonstrate exceptional disease state and product knowledge
• Ability to anticipate future business opportunities and customer needs operating with a business ownership mentality
• Demonstrated ability to learn and apply technical/scientific knowledge and business analyses
• Organization initiative and self-motivation
• Consistently models professionalism integrity and the ability to comply to strict policy work in a highly regulated environment and maintain confidential information and data
• Must live within the territory or within 30 miles of the territory border. Depending on the territorys geography and work requirements may also be required to live within a reasonable distance to a major airport
• Must possess a valid drivers license and maintenance of an acceptable driving record. Must follow all applicable guidelines as set forth in the Company Fleet Management Program including periodic DMV reviews
• Requires significant and extensive driving of company provided car on a daily basis as well as overnight travel depending on the territorys geography. Air travel also required based on territorys geography to the Companys headquarters and for regional and national meetings and events.
• Meet all local state and federal vaccination requirements for admittance into local Community HCP Offices and Long Term Care Facilities as well as for attendance at Medical Congresses and Local Conferences for in person participation and exhibiting.

Physical Requirements:

This role involves regular standing walking sitting and the use of hands for handling or operating equipment. The employee may also need to reach climb balance stoop kneel crouch and maintain visual verbal and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

Ability to personally drive and remain eligible for a company provided car for day to day work requirements and to travel by airplane independently as needed. Travel up to 80% of the time (depending on territory geography) and work after hours if required by travel schedule or business issues. Must live within the territory or within 30 miles of the territory border. Depending on the territorys geography and work requirements may also be required to live within a reasonable distance to a major airport.

Employee must meet any independent vaccination requirements that our clients and client facilities may have.

Position levels:

• Sales Specialist: $115000.00-requires 3 years of sales experience with at least 1 year in pharmaceutical and/or other related healthcare sales with an emphasis on neuroscience preferred.
• Sr. Sales Specialist: $135000.00- requires a minimum of 5 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• Executive Sales Specialist: $155000.00- requires a minimum of 8 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.

#LI-REMOTE #LI-MH1

Required Experience:

Unclear Seniority