General Manager (Silent-Aire Mission Critical Systems)
General Manager (Silent-Aire Mission Critical Systems)
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1 Vacancy
Job Description
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience that is focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What we offer
Competitive Pay
Comprehensive Benefits Package including Retirement Savings Plan Extended Health Care Dentaland Vision
Paid holidays paid vacation days and paid sick time
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Who we are
Founded in 1994 Silent-Aire is a technology-driven company that designs engineers and manufactures hyperscale cooling and modular data center solutions. Silent-Aire employs over 3000 people with a total of 13 manufacturing facilities and over 1 million sq/ft of capacity in Edmonton Alberta; Gilbert Arizona; and Dublin Ireland. There are sales/service centers in Seattle Washington; Boardman Oregon; Ashburn Virginia; and Dublin Ireland. Since May 2021 Silent-Aire has been a part of Johnson Controls Data Center Solutions group. To learn more please visit
Position Summary:
We are seeking a highly skilled and collaborative Regional General Manager to oversee a team of mission critical data center technicians across multiple sites within the region.
*We are ideally looking to hire someone who resides in CST.
What will you do:
The Regional General Manager at Silent-Aire/Johnson Controls is responsible for consistent execution of commissioning operations service warranty and aftermarket activities while ensuring efficiency quality and customer satisfaction. The General Regional Manager will serve as a key liaison between field teams internal stakeholders and external clients.
How you will do it:
Lead mentor and develop a regional team of mission critical data center technicians
Foster a culture of teamwork accountability safety and continuous improvement
Ensure proper workforce resource planning scheduling and resource allocation across projects
Manage region in alignment with company standards
Monitor KPIs performance metrics UKG timesheets and idle time compliance with safety quality and documentation protocols.
Ensure escalation processes are followed and issues are resolved promptly.
Act as the primary point of contact for projects managers internal leadership and clients regarding regional field activities
Build and maintain strong relationships with external and internal stakeholders to ensure high satisfaction and communication flow
Drive standardization and best practices across sites to optimize efficiency and reduce work
Support training programs and technical upskills for field staff
Identify and implement process improvements in safety quality and productivity and share with other regional general managers
What we look for:
5 years of experience in data center mission critical or related technical services
3 years of leadership or managerial experience overseeing regional or multi-site technical teams with the ability to motivate and develop teams
Strong knowledge of mission critical infrastructure (AHU power cooling controls etc.)
Proven ability to manage field resources in a fast-paced high-stakes environment
Excellent communication and interpersonal skills for internal collaboration and external client engagement with a customer-centric approach
Strong organizational and problem-solving skills with the ability to adapt and manage competing priorities
Proven track record of improving operations
Proficiency in Microsoft Office and familiarity with service management software is a plus
Travel regionally as required (up to 70%)
Preferred:
Bachelors degree in engineering technical management or related field
Experience with commissioning IST service warranty aftermarket support for mission critical
Project management certification (PMP) or similar credential or experience is a plus
HIRING SALARY RANGE: $ (Salary to be determined by the education experience knowledge skills and
abilities of the applicant internal equity location and alignment with market data.) This position includes acompetitive benefits package. For details please visit the About Us tab on the Johnson Controls Careers siteat Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Director
Employment Type
Full-Time
