Skilling Queenslanders for Work - Support Officer

• Casual (approx. 15 hours per/week) until October 2026 based in Maryborough

• Opportunity to join the Skilling Queenslanders for Work team supporting participants to develop new skills and gain qualifications to obtain sustainable employment.

• Enjoy Salary Packaging Benefits and increase your take-home pay

More about what we can offer you!

• With Salary Packaging Benefits you can package up to $15900 per year tax free. Less tax more pay for you

• In addition to your tax-free benefit you can also use up to $2650 of your pre-tax income to pay for entertainment expenses (meals holidays etc.)

• An Employee Assistance Program - a free and confidential counselling service available to staff and their family members

• Corporate Health Insurance plans and discounts with our corporate partners

• Opportunities to develop and progress within the organisation

• Paid parental leave and salary continuance

• Reward and Recognition Program

• Gym Membership discounts

About us

Community Solutions is a national organisation making a difference in peoples lives supporting them to achieve their goals and working with them on their pathway to possibilities.

Community Solutions are part of Endeavour Foundation one of Australias largest employers of people living with disability; so being inclusive and diverse is not just an aspiration it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

About the Role

Community Solutions are proud to be a Skilling Queenslanders for Work provider (SQW) offering projects that improve the skills and employment opportunities for people seeking employment within our local communities.

Joining our Fraser Coast based team as a Support Officer you will support the Coordinators with all operational aspects of delivering our Skilling Queenslanders for Work projects. Working with our Registered Training Organisation (RTO) partner these projects will deliver accredited training along with personalised support for participants. You will support the recruitment of participants non-accredited work readiness training and project reporting. The core focus of this project is to support our amazing participants on their journey to sustainable employment by helping them gain nationally recognised skills and vocational qualifications a potentially life changing step! Other responsibilities:

• Supporting participants with a diverse range of personal and social issues and direct barriers to employment

• Working within a team and developing a culture aligned with Community Solutions mission and values

• Creating individual training and personal development support plans for participants to enhance their opportunities to complete training and access employment

• Facilitate the provision of personal development activities as determined by individual plans to develop vocational and employability skills and to empower participants

• Liaising with partner RTOs and local employers to maximise employment and training outcomes

• Undertaking and maintaining accurate documentation including case notes report writing and program data collection as required by Community Solutions and the funding body.

What you will bring to the role

• Certificate IV or equivalent experience within Community Services Employment Services Training or a similar sector

• An understanding of the labour market and the issues faced by participants when planning to enter or return to the workforce including barriers to education training and employment

• A sense of resilience and empathy to work with participants experiencing complex barriers

• Experience facilitating work skills sessions and small group activities and workshops

• You are a confident communicator and a true people person; you can easily connect with others including RTOs local employers and community groups

• Strong IT and administration skills you have experience recording case notes and using MS Office Outlook ExcelWord and TEAMS

• Excellent time management attention to detail and prioritisation skills

Additional requirements

• Right to Work in Australia i.e. Australian/NZ Citizen Permanent Resident or visa with Permanent Work Rights - excludes visas with Temporary Work Rights

• A current Blue Card (Working with Children Check) or the willingness to gain clearance if successful. We will reimburse you the cost of the check on commencing

• Willingness to undertake a specific Fit2Work Police Check

How can you join Community Solutions Group

You can register your interest by simply click on Apply below; we look forward to hearing from you!

We are an Equal Opportunity Employer and encourage applications from people with culturally diverse backgrounds Aboriginal and Torres Strait Islanders and people with disabilities.

We are a Circle Back Initiative Employer and we commit to respond to every applicant