Continuum of Care Manager

• Strategic planning and implementation of the Continuum of Care Program Coordinated Entry System Homeless Management Information System and Point in Time Count
• Facilitating and managing all meetings for the Continuum of Care Board Committees and related initiatives
• Supporting and providing technical assistance to agencies within the Continuum of Care
• Presenting information to public officials boards commissions and stakeholders at meetings and hearings
• Overseeing and developing administrative and financial documents in relation to grants contracts and budgets dedicated to addressing homelessness
• Developing implementing and evaluating Continuum of Care Program and related initiatives to drive continuous improvement and advance Office of Care Coordination goals
• Maintaining and updating policies and procedures in alignment with best practices and evidence-based approaches as well as federal and state guidance
• Coordinating with County departments cities law enforcement nonprofits and individuals with lived experience of homelessness to ensure broad stakeholder engagements and effective service delivery
• Acting as a community liaison for public meetings and inquiries regarding the Continuum of Care Programs and related initiatives and funding opportunities
• Developing metrics to monitor evaluate and ensure compliance with programs projects and grants
• Making policy recommendations and business decisions using sound judgement and risk management
• Staying informed of political developments and collaborating with government business and community stakeholders to meet emerging challenges
• Traveling throughout Orange County and attending evening/weekend meetings as needed along with performing related duties as assigned

• Knowledge of federal state and local homeless funding sources and homeless services initiatives
• Knowledge of grants related to homeless services including but not limited to the Continuum of Care Emergency Solutions Grant (ESG) and Homeless Housing Assistance and Prevention (HHAP)
• Experience with grant and program budget activities including detailed management of multiple federal and state-level grants budgets and allocation of funds for various County programs and contracts
• Reviewing and facilitating contract monitoring to ensure compliance with program and grant requirements
• Analyzing qualitative and quantitative data to evaluate the Continuum of Cares effectiveness and overall performance including progress on the System Performance Measures and local goals
• Utilizing a variety of resources and gathering information to identify areas of improvements and recommend quality improvements

Leadership Skills

• Working collaboratively and establishing rapport with staff managers and people outside the organization
• Working in collaboration with the Continuum of Care its Board Committee and related stakeholders to implement strategies and objectives to effectively address homelessness
• Selecting training leading and motivating high performance and results oriented teams
• Building and maintaining positive forward focused customer-oriented work environments
• Foster team atmosphere and reward collaboration

Communication Skills

• Must have excellent interpersonal skills and the ability to collaborate effectively with a wide range of stakeholders including the County Executive Office Board of Supervisors Commission to Address Homelessness County departments cities non-profits advocates residents and community groups
• Communicating effectively on sensitive issues demonstrating excellent conflict resolution skills and diplomacy which leads to successful outcomes
• Listening effectively and building consensus among diverse groups for the purpose of meeting business objectives
• Writing and speaking clearly succinctly and persuasively to clearly convey information
• Experience writing complex reports grants and other required documents that demonstrate the impact and outcomes of programs