Hotel Front Desk Agent (Part-Time)
Hotel Front Desk Agent (Part-Time)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Salt Lake City Marriott University Park is a beautiful hotel near the University of Utah with gorgeous mountain and city views modern amenities and an excellent location adjacent to Rice-Eccles Stadium our hotel provides smart stylish lodging for business and leisure travelers visiting the Salt Lake City area. Hotel discounts for associates including free shift meals and on-site parking.
Do you enjoy connecting with guests and providing memorable travel experiences If so join our team of dedicated hospitality professionals at University Park Marriott!
Duties and Responsibilities include:
Register and assign rooms to guests.
Issue room key and escort instructions directly to guest.
Sort and track incoming mail messages and packages.
Transmit and receive messages using all communication avenues GPX phone etc.
Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
Keep record of room availability and rate.
Compute bill collect payment and make change for guests.
Make confirm and cancel reservations via all communication avenues.
Post charges such as room food liquor or telephone to guest bill if interface is inoperable.
Make reservation transportation or entertainment reservations for guest as needed.
Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.
Ability to accurately use various office software.
Assist with room service orders and room calls if available to leave front desk.
Have a full working knowledge and expertise of each shift including night audit.
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety
and Health Act and state and local regulations.
The job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
- Must have flexible availability to be able to work AM or PM shifts weekends and holidays.
- This position will primarily work PM shifts and Weekend Shifts.
- Excellent communication skills.
- Ability to resolve guest issues professionally and respectively.
- Previous guest service experience is required.
- Hotel experience is preferred.
Physical Requirements:
Minimum lifting of 50 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing typing.
Minimum pulling of 50 pounds
. Other duties may be assigned.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
