drjobs Client Service Associate

Client Service Associate

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1 Vacancy
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Job Location drjobs

Sandy Springs, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
We are seeking a detail-oriented and proactive Client Service Associate to join our team in Sandy this role you will be the primary point of contact for our clients ensuring smooth communications and support across all service lines. Your ability to deliver excellent customer experiences resolve issues efficiently and maintain lasting client relationships will be key to your success in this position.

Key Responsibilities

  • Serve as a liaison between clients and internal departments

  • Respond to client inquiries promptly and professionally

  • Monitor project progress and ensure service quality meets client expectations

  • Prepare and maintain accurate client records and documentation

  • Identify opportunities to improve client satisfaction and service delivery

  • Coordinate follow-ups and schedule client meetings when necessary

  • Assist with onboarding new clients and ensuring seamless integration


Qualifications :

Qualifications

  • Proven experience in client service account coordination or administrative support

  • Excellent communication and interpersonal skills

  • Strong organizational abilities and attention to detail

  • Ability to handle multiple tasks and prioritize effectively

  • Proficient in Microsoft Office Suite and client management systems

  • Bachelors degree in Business Administration Communications or related field preferred


Additional Information :

Benefits

  • Competitive salary package ($50K$60K)

  • Professional development and training opportunities

  • Clear career advancement path

  • Supportive and collaborative team environment

  • Health dental and vision insurance options

  • Paid time off and holidays


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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