Arttix Shift Supervisor (30 hours/week)
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Job Location:
Salt Lake, UT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
JOB SUMMARY
Assists in supervising the daily operations and personnel of the Center for the Arts ArtTix ticket office and the monitoring of daily funds collected through ticket sales. Works with management and the IT department to ensure in-house and internet daily ticket sales are operational.
MINIMUM QUALIFICATIONS
One (1) year of customer service experience and at least six (6) months of computerized ticketing experience.
Supervisory experience is preferred.
Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
ESSENTIAL FUNCTIONS
- Participates in daily operation of CFA Division ticket offices at all hours.
- Supervises hires and trains all temporary ticket office personnel.
- Coordinates information between ArtTix management Event Management clients patrons and staff.
- Operates the ticket office during performances overseeing ticket sales and coordination information between client front of house staff and patrons.
- Enforces procedures necessary to ensure the safekeeping of ticket office receipts purchased tickets and the ticket office cash fund.
KNOWLEDGE SKILLS AND ABILITIES (KSA)
Knowledge of:
Effective management principles
Event ticketing
Human resource management including recruitment interviewing hiring training evaluations and discipline
Standard accounting procedures
Public relations
Customer Service
ADA requirements
Team-building skills and techniques
Skills and Abilities to:
Supervise and organize staff
Interpret and implement written procedures and policies
Establish and maintain internal and external division relationships
Operate standard office equipment
Work with computer software related to job specific duties
Communicate effectively both verbally and in writing
Handle public contacts with discretion patience tact and courtesy
Make decisions under pressure
Assess ArtTix needs including making recommendations on staffing equipment and other program requirements
Relate and work with people from various backgrounds
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Must be able to sit for several hours while using a computer.
Light lifting required.
Additional Information
This position opening is for 30 hours per week.
IMPORTANT INFORMATION REGARDING THIS POSITION
Must be able to work flexible schedule including evenings weekends and holidays.
Required Experience:
Manager
Key Skills
- Children Activity
- Football
- Data Warehousing
- Domestic
- Bakery
- Activex
About Company
Salt Lake County Government provides many services to residents and businesses in the county.
