Salesforce QA Test Lead : Malvern, PA (HYBRID)

Role: Salesforce QA Lead

Location: Malvern PA (3 days onsite)

Duration: 12 Months

Mandatory Areas
Must Have Skills
Extensive experience in manual testing of Salesforce applications (7-10 years).
Strong understanding of Salesforce CRM functionalities and configurations.
Proven ability to lead and manage manual testing teams.
Expertise in creating detailed test plans test cases and test scripts.
Experience in testing Experience Cloud/Financial Services Cloud preferred

Job description:

Seeking a Quality Assurance (QA) Lead to own the quality strategy test planning and delivery excellence for our next-generation Donor-Advised Fund (DAF) accounting capabilities. This role will lead functional and non-functional testing across multiple workstreams and vendors ensuring secure accurate and reliable releases for a critical financial platform. You will partner closely with product engineering operations and vendor teams to drive a culture of quality and measurable outcomes. The platform is a **SaaS DAF accounting platform** implemented within a modular ecosystem with tight integration points to the donor experience CRM data and finance systems. As QA Lead you will shape the end-to-end test approach modernize automation at the API/UI/data layers and establish controls that support financial accuracy auditability and scale. About the Platform Our DAF accounting solution leverages a cloud-hosted vendor-delivered SaaS application (Give Interactive) to streamline donor-advised fund lifecycle events-contributions grants fees and investment activity-while improving reconciliation reporting and operational efficiency. The QA Lead will coordinate with the vendor internal engineering teams and business SMEs to validate integrations data quality and financial controls. Key

Responsibilities

Own the QA strategy and test plans across functional integration end-to-end regression performance and security testing.

Define and scale automation at API/UI/data layers (e.g. Playwright/Cypress/Selenium; REST/GraphQL; SQL-based data validation).

Lead test design for complex financial use cases-contributions grants allocations fees GL postings reconciliations and month-end close.

Establish data quality and reconciliation controls; design golden datasets and production-mirroring scenarios for high-risk flows.

Stand up CI/CD-friendly test suites and quality gates (e.g. pipeline triggers PR checks smoke/regression packs).

Coordinate with the SaaS vendor on release readiness sandbox strategy environment refreshes and defect SLAs.

Run defect triage and risk-based prioritization; provide clear go/no-go quality signals with metrics and business impact.

Develop UAT strategy and materials; coach business testers; formalize acceptance criteria and traceability to requirements.

Implement performance testing (baseline load stress) and observability of quality in production (SLIs/SLOs error budgets).

Drive audit-ready evidence for controls with attention to financial accuracy compliance and change management.

Mentor QA engineers and embed quality practices across product squads; evangelize shift-left and contract testing.

Required Qualifications

7 years in QA/Testing for enterprise platforms; 2 years leading QA efforts for complex programs.

Hands-on automation experience (e.g. Playwright/Cypress/Selenium) and API testing (e.g. Postman/REST-assured).

Strong SQL and data validation skills; experience testing integrations ETL/ELT and reconciliation workflows.

Background in financial/ledgered systems (accounting treasury brokerage or payments).

Familiarity with CI/CD (Git-based workflows) test environments and test data management.

Preferred Qualifications

Experience with Salesforce/Experience Cloud integrations and event-driven architectures.

Copado Robotic Testing experience preferred.

Cloud platform experience (e.g. AWS) and containerized services; performance testing tools (e.g. k6 JMeter).

BDD practices (Gherkin/Cucumber) and contract testing (e.g. Pact).

Familiarity with donor-advised funds (DAFs) and philanthropic operations.

Thanks

Lokesh Kumar

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