Deductions Specialist
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Job Location:
Memphis, TN - USA
Monthly Salary:
$ 62700 - 104500
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ROLE SUMMARY
The Deduction Specialist (DS) supports the day-to-day financial dispute research and resolution activities for Pfizer US Market Access. The position plays a key role in impacting Pfizers Profit and Loss and works closely with Pfizers Accounts Receivable and Collections Team. The DS works collaboratively with internal stakeholders to research document and close disputes in a timely manner so that Pfizer can successfully collect on any money owed while capturing all required documentation for audit. The DS will work closely with customers directly ensuring timely notification of claims outside of Pfizers policy and/or contracts and leads discussions with trading partners to address open issues. The DS will work directly with various departments and levels of management along with external vendors and direct customers to ensure proper documentation is captured accurate research is performed to support Global Business Services payback request. This position requires strong business acumen attention to detail and understanding of Pfizers Terms of Sale and Return Goods Policy products contracts and trade policies. The position requires self-direction an ability to apply complex business rules to achieve business objectives a solid understanding of financials around dispute management as well as internal controls of compliance.
ROLE RESPONSIBILITIES
It is expected that the Deduction Specialist (DS) will use analytical skills to identify deduction trends pinpoint root causes of deductions and will use problem-solving skills to develop proactive plans to reduce chronic deductions and non-compliance fines and fees associated on accounts.
Process adjustments according to Pfizers policies and/or contract agreement with customers.
Responsible for working directly with assigned wholesaler retail chains or smaller trading partners to resolve accounts receivable deductions
Coordinates and/or participate on regular customer calls to ensure current policies contracts or Pfizer offered programs are being trading partners.
Request/review data from customers for accuracy to ensure information is per agreement(s) with strong analytical skills to perform in-depth analysis and present conclusions and recommendations to management.
Able to understand multiple policies within Pfizers business and has the organizational agility to know how to get things done through both formal and informal channels. Understands the reasoning behind key policies practices and procedures.
Demonstrated ability to work on own initiative bring forth issues to management and function in an environment of constant change and competing priorities.
Strong interpersonal skills and ability to communicate with diverse groups leadership and customers directly to foster positive working relationships.
Key contributor with involvement in Collections payback request
QUALIFICATIONS
Bachelors degree with any years of experience or Associates degree with 4 years of experience or high school diploma (or equivalent) with 6 years of relevant experience
Preferred 2 years experience in the pharmaceutical trade business. Keen understanding of pharmaceutical trade policies (returns recalls contracts etc.) or 5 years experience working in Customer Service Finance or Logistics with experience researching and resolving customer claims.
Ability to work in a high-performing team environment
Experience with financial shared services
Proficiency in Microsoft Office applications (Excel Word PowerPoint)
Experience in SAP and Business Objects reporting is a plus
PHYSICAL/MENTAL REQUIREMENTS
This role requires extended periods of sitting or standing in front of a laptop or monitor.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Limited travel required
OTHER INFORMATION
Eligible for employee referral bonus
Last Date to Apply for Job: 9/11/2025
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing please email. This is to be used solely for accommodation requests with respect to the accessibility of our website online application process and/or interviewing. Requests for any other reason will not be returned.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
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