RQ00162 - Business Analyst - Senior

Assignment: RQ00162 - Business Analyst - Senior
Start Date:
End Date:
Office Location: 277 Front Street West Toronto
Account: Metrolinx
Department: Project Management Office
# Business Days:65.00
Location: Hybrid 2 days onsite/3 days remote (subject to change)
Must Haves:
7 years experience Promotes the implementation and governance of PMO frameworks policies processes and software/tools through the development of action plans effective communication strategies change management performance measurement and tracking and reporting.
7 years experience supporting the analysis of PMO functions processes and tools to ensure continuous improvement incorporation of stakeholder feedback and the maturation of I&IT PMO
Description
KEY CONTRIBUTIONS
Functional/Technical :
Promotes the implementation and governance of PMO frameworks policies processes and software/tools through the development of action plans effective communication strategies change management performance measurement and tracking and reporting.
Lead the analysis of PMO functions processes and tools to ensure continuous improvement incorporation of stakeholder feedback and the maturation of I&IT PMO
Defines documents reports upon and evolves key performance indicators (KPIs) aimed at measuring and monitoring the I&IT business unit
Demonstrate sufficient project management delivery experience especially around implementing operational readiness testing and quality assurance activities
Support the development of and monitor progress of the operating plan for the Program Management office
Participates in the maintenance and delivery of all enterprise reporting requirements including monthly project reporting packages to SMT. Tracks and monitors actions and commitments as appropriate.
Prepare gather and maintain KPI and financial records related to project delivery and business benefits realization as defined by the product roadmaps.
Analyze and maintain I&IT headcount and vacancy reporting and reconciles discrepancies.
Tracks I&IT-related procurement activities and support the initiation of procurement projects in strategy preparation
Monitors the staff augmentation program and platform for I&IT by working collaboratively with I&IT hiring managers and platform vendor and coordinates hiring and onboarding requests
Manages the staff augmentation reporting process ensuring timely high-quality standardized and consistent documentation is provided for executive review
Leads the I&IT PMO Project Status Tracker Enterprise Risk and the Project Level Risk Register tools and reporting processes by ensuring efficiency and accuracy of information developing related communications provide training of tool use and reporting processes and enhancements
Customer/Stakeholder :
Supports the team in the management of strategic communications ensuring alignment with Metrolinx enterprise standards and direction; including presenting in current forums such as I&IT Festival HVP Meeting Red/Yellow meetings and I&IT team meetings.
Partners with diverse stakeholders to gather data needed for effective evidence informed decision making with the aim of maximizing the performance of I⁢
Cultivates strong relationships across I&IT and Metrolinx business units and business leaders to manage and execute reporting needs as they may arise;
Operational Excellence:
Maintain operational excellence of the I&IT PMO by promoting best practices and techniques for program and project management controls communication key performance metrics and portfolio management
Proactively identifies opportunities and prepares plans to address gaps or to streamline existing processes and workflows
Promotes innovation and encourages the adoption of best practices based on industry and business knowledge while ensuring stability to operational integrity
Researches and documents best practices and participates in updating procedures guidelines and process changes to ensure team efficiency
Performance Reporting :
Liaise with I&IT management to develop analyze measure and report on I&IT PMO key performance indicators (BIPs & KPIs) for product and services functional areas and manages the central consolidation analysis and reporting of performance outcomes against budgets and plans.
Provides input to support maintenance and continuous improvement of I&ITs internal and enterprise reporting (KPIs dashboards ad hoc reporting)
Develops periodic and ad hoc performance reporting packages including scorecards and relevant dashboards to provide insights into I&IT performance;
Supports the compilation tracking and reporting of audit findings within I&IT ensuring that progress is being made towards closing gaps
Provides Project Management oversight and governance including consistency of processes across I&IT with appropriate risk management practices in place
Support effective project delivery by continuing to track and report on project portfolio status and reporting compliance
Financial Stewardship:
Assist in the management of strategic annual operating and capital budgets including alignment to I&IT budget and tracking of all business benefits.
Supports the readiness process of capital funding submission requests to the Investment Panel and tracks monitors and reports on timing of capital investment submissions.
People Leadership :
Assists in operational rollout including user and support training and change management.
Develops project plans reports and presentations in the preparation of team functions and deliverables
Works well with both technical and non-technical resources across I&IT.
Acts like a PMO champion and thrives when empowered to take the lead going above and beyond to deliver results.
Has very strong situational awareness and focus on continual improvement empowerment and increasing transparency.
Active participation in communication of daily/weekly status risks issues roadblocks resolution & escalation
Provides leadership coaching guidance and direction to team members.
Promotes Metrolinxs values and core competences especially in dealings with external partners and in the handling of sensitive and confidential information.
Education:
Completion of a (degree or diploma) in Business Administration or Information Systems or a related discipline or a combination of education training and experience deemed equivalent
Experience:
Minimum six (6) years of demonstrated experience in Project Management and/or Change Management roles preferably in Information Technology planning or other related discipline
Experienced in facilitation conflict resolution influencing executive communication and stakeholder management.
Certifications or Designations:
Six Sigma is an asset
CPA CA or CMA is required
Project Management Professional (PMP) or PRINCE2 is an asset
Agile certification (Agile Certified Professional Certified Scrum Product Owner) is an asset.
ITIL Foundations is an asset.
PROSCI certification an asset
Technical Competencies
Experience acting in advisor capacity to senior leadership and ability to secure the necessary support to advance initiatives including IT strategic business and risk management;
Understands key financial processes / concepts such as: business planning budgeting financial modeling ROI development value for money analysis and multi-year financial forecasting;
Experience with assessing business benefits costs and risks on multiple types of projects;
Participates in budget development and management processes (annual and long-term budgets);
Demonstrates project management principles and practices including budget and schedule controls to lead and direct cross functional teams and consultants engaged in simultaneous projects (i.e. development project progress) and monitor project activities for adherence to timelines budgets and project performance objectives;
Collaboration partnership building and negotiation skills to effectively advance the Program Management Office and I&IT agenda.
Experience with PowerBI PowerApps business process analysis Visio PowerPoint MS standard tools)
Interpersonal oral/written/presentation communications skills to document and present business needs specifications reports project documents and implementation plans.