Sr. Site Reliability Engineer, Product Reliability Engineering - Middleware

Sr. Site Reliability Engineer Product Reliability Engineering - Middleware

Shape the future of global payments while growing your career

About The Role

Were looking for a curious and innovative Product Reliability Engineer to join our Middleware team at Visa. Here youll be part of a diverse group of problem-solvers who ensure billions of transactions flow seamlessly across the worlds largest payment network.

What Youll Do

• Design for Reliability: Architect and implement solutions that keep Visas middleware services running with Always On availability

• Automate Everything: Create intelligent automation for monitoring deployment and incident response

• Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents

• Drive Innovation: Contribute to our evolution from traditional middleware to cloud-native solutions

• Collaborate Globally: Work with talented engineers across the world to build and maintain resilient systems

Why Youll Love It

• Real Impact: Your code will help process millions of transactions enabling commerce worldwide

• Growth Opportunities: Regular learning sessions mentorship programs and exposure to cutting-edge technology

• Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling

• Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving

What Makes You Thrive:

• Youre energized by solving complex problems

• You believe in automation over manual processes

• You enjoy mentoring others and sharing knowledge

• Youre comfortable with ambiguity and rapid change

• You value building reliable systems over quick fixes

The Team Culture

Youll join a collaborative team that:

• Celebrates diverse perspectives and approaches to problem-solving

• Values teaching and learning from each other

• Promotes work-life balance and sustainable on-call rotations

• Encourages innovation and experimentation

• Champions personal growth and career development

Impact & Growth

In this role youll:

• Shape the reliability standards for global payment systems

• Mentor and be mentored by talented engineers

• Drive automation and observability initiatives

• Influence architectural decisions

• Build systems that process billions in transactions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications:
2 years of relevant work experience and a Bachelors degree OR 5 years of relevant work experience

Preferred Qualifications:
3 or more years of work experience with a Bachelors Degree in Computer Science or related field or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
3 years of experience with modern middleware technologies. These might include (Tomcat Apache Springboot SQS JBoss IBM MQ IBM DataPower Hazelcast Flink Connect Direct SSL)
Understanding of Linux/Unix systems networking cloud platforms (AWS Azure GCP) containerization (Kubernetes Docker) and infrastructure-as-code tools (Terraform Ansible).
Proficiency with monitoring tools (Prometheus Grafana Datadog etc.) logging systems (ELK stack Splunk) and tracing tools (Jaeger Zipkin).
Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python Go Java or similar.
We value hands-on experience and continuous learning over specific degrees

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105800.00 to 149550.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time